Looking for a Rewarding Part-Time Medical Office Role with No Weekends?
Do you enjoy helping people, building relationships, and being the person who keeps everything running smoothly?
At Inland Hearing Aids, we're looking for a compassionate, organized, and patient-focused Patient Care Coordinator to become the heart of our practice.
As the first person our patients see and speak with, you'll create a welcoming experience, build meaningful relationships, and help patients on their journey to better hearing and a better quality of life.
If you love working with people, thrive in a healthcare setting, and enjoy making a difference every day, we'd love to meet you.
Schedule
Part-Time | 24 Hours Per Week
- Monday, Tuesday, Wednesday
- 8:30 AM - 5:00 PM
- No weekends
Location
· Ellensburg, WA
Compensation
· $20.00 - $22.00 per hour plus monthly bonus based on clinic and individual performance
Pay based on experience and qualifications.
What You'll Do
Create an Exceptional Patient Experience
- Welcome patients with warmth and professionalism
- Answer incoming calls and assist with appointments and questions
- Help patients feel comfortable, valued, and supported
- Build strong relationships with patients and their families
Coordinate Daily Office Operations
- Schedule and confirm patient appointments
- Manage provider calendars and patient flow
- Handle patient records and office documentation
- Maintain an organized and efficient office environment
Insurance & Administrative Support
- Verify insurance benefits and authorizations
- Process payments and financial transactions
- Assist with inventory management and hearing aid tracking
- Maintain accurate reports and patient information
Help Grow the Practice
- Conduct follow-up and retention calls
- Support community outreach and marketing activities
- Help maintain a productive appointment schedule
- Contribute to a positive and thriving practice culture
Who Thrives in This Role?
- Medical Receptionists
- Patient Care Coordinators
- Patient Service Representatives
- Medical Office Assistants
- Front Desk Coordinators
- Healthcare Customer Service Professionals
- Office Coordinators
Successful candidates are:
- Friendly and patient-focused
- Organized and detail-oriented
- Comfortable multitasking
- Strong communicators
- Dependable and professional
- Passionate about helping others
Qualifications
- 5+ years of experience in a medical office, healthcare administration, patient coordinator, medical receptionist, front desk, customer service, or office support role preferred
- Experience scheduling appointments and interacting with patients
- Insurance verification experience is a plus
- Strong computer and organizational skills
- Excellent communication and customer service skills
- High School Diploma or GED required
Preferred
- Medical office experience
- Healthcare customer service experience
- Front desk experience
- Hearing healthcare experience (not required)
Benefits
- 401(k) with company matching
- Employee discounts
- Monthly bonus opportunities
- Supportive team culture
- Meaningful work that helps improve the lives of patients every day
