Beverage Server - Casino Service

Mohegan Sun, United StatesOn-SiteFull-timePosted 2mo ago

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary:

This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures and steps of service.

Primary Duties and Responsibilities: includes but not limited to:

Responsible for the handling of payment in cash outlets, per established check tendering procedures
Clears glassware, ashtrays and debris in assigned pit area
Consistently applies knowledge of all legal beverage service guidelines

Secondary Duties and Responsibilities:

Maintains a clean and sanitary work environment, according to department policies and procedures
Advises and assists guests in beverage selections

Minimum Education and Qualifications:

Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job

Competencies: Incumbent will master the following competencies while in this position:

Good written and verbal communication skills
Strong organizational and multi-tasking skills
Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities
Skills in proper tray preparation and handling
Proficiency in ordering beverages utilizing the proper established call order
Ability to adapt to new industry technology
Excellent knowledge of the overall property and gaming floor
Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Training Requirements:

Outlet-specific standard operating procedures
SMART alcohol awareness
Established Beverage Server training and shadowing program

Physical Demands and Work Environment:

Must be able to stand and walk large areas for an entire shift
Must be able to bend and lift full beverage trays of up to 25 lbs.
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Job details are sourced from the employer's original posting.

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About the company

Mohegan

Mohegan is a hospitality and gaming company that operates Mohegan Sun, a casino and entertainment resort in Uncasville, Connecticut. They offer a wide range of entertainment, dining, and gaming experiences.

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Industry: Hospitality
Open roles: 66