Shipping and Logistics Lead

Momentum Textiles & Wallcovering is seeking a full time Shipping and Logistics Lead in Greensboro, North Carolina. The schedule is Monday - Friday 8:30am - 5:30pm.

Momentum Textiles & Wallcovering is the industry’s largest commercial textiles and wallcovering supplier with the most comprehensive selection. Our design philosophy, culture & business practices all drive our commitment to sustainability & core value of bettering the world around us. Please visit our website at www.momentumco.com for more information about our company.

Position Purpose

We are seeking a hands-on, detail-oriented Shipping and Logistics Lead to oversee our outbound shipping operations and serve as the primary point of contact for all freight-related activity.  This role is ideal for someone who thrives in a fast-paced warehouse environment and enjoys balancing team leadership with logistics coordination. You will work closely with Sales, Customer Service, and customers to ensure shipments are accurate, on time, and properly billed—including domestic and international shipments.

Essential Functions and Key Activities

Logistics & Freight Coordination 

• Serve as the main point of contact for all shipping and freight-related requests
• Coordinate shipments via UPS, FedEx, LTL, and international carriers
• Provide freight quotes and recommend cost-effective shipping solutions
• Communicate directly with customers, vendors, and their logistics teams to arrange shipments and pickups
• Manage and resolve shipping issues, delays, and claims
• Resolve shipping issues, delays, and claims

Shipping Operations 

• Oversee daily shipping processes to ensure all orders are shipped accurately and on time
• Generate shipping documents and maintain accurate shipment records and tracking
• Ensure all shipments are processed and billed/invoiced daily
• Coordinate carrier pickups and dock scheduling

Cross-Functional Coordination

• Partner with Sales and Customer Service to meet customer shipping needs
• Communicate proactively on order issues, delays, or special requirements
• Act as the escalation point for shipping-related issues within the warehouse
• Manage and order supplies for the warehouse team

Qualifications

• 3+ years of experience in warehouse, shipping, or logistics operations
• High School Diploma or equivalent required
• Experience with UPS, FedEx, and LTL freight coordination
• Experience with international shipping, including customs documentation, required
• Strong communication and organizational skills
• High attention to detail, especially with shipping accuracy and billing
• Experience with warehouse management or shipping systems
• Ability to work in a fast-paced, hands-on environment
• Live in Greensboro or the surrounding area

Momentum is committed to Equal Employment Opportunity (EEO) for all qualified persons without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. We strive to create a diverse and inclusive work environment where everyone feels valued and respected. This commitment extends to all aspects of employment, including recruitment, hiring, promotion, training, development, transfer, and discipline, in compliance with federal, state, and local laws.