Housing Billing Specilaist

Join the MorseLife Team as a Housing Billing Specialist!

About MorseLife

For more than 40 years, MorseLife Health System has been setting the standard for exceptional senior care in South Florida. As a nonprofit healthcare system, we are dedicated to enriching the lives of older adults through compassionate care, clinical excellence, innovation, and service.

We are proud to be recognized as a:

•    Great Place To Work® Certified employer

•    5-Star Teaching Nursing Home

•    Recipient of the Gold Seal Award from the Governor’s Panel on Excellence in Long-Term Care

At MorseLife, learning never stops. As a respected teaching organization, we proudly partner with leading colleges, universities, and healthcare training institutions to educate and mentor the next generation of healthcare professionals. Through our robust clinical rotation program, students gain valuable hands-on experience while working alongside experienced clinicians and interdisciplinary teams dedicated to excellence.

Our academic partners include:

•    Academy for Nursing and Health Occupations

•    Barry University

•    Florida Atlantic University (FAU)

•    Florida International University (FIU)

•    Keiser University

•    Lynn University

•    Nova Southeastern University (NSU)

•    Palm Beach State College (PBSC)

•    South Florida Healthcare Institute

•    South University

•    University of Miami (UM)

Whether you’re beginning your career or bringing years of experience, you’ll find opportunities to learn, grow, and make a meaningful impact every day.

MorseLife by the Numbers

•    40+ years of serving South Florida seniors and their families

•    1,700+ dedicated team members united by a shared mission

•    5-Star Teaching Nursing Home recognized for excellence in care

•    Great Place To Work® Certified workplace

•    Gold Seal Award recipient from the Governor’s Panel on Excellence in Long-Term Care

•    11 academic partnerships helping educate tomorrow’s healthcare professionals

•   Comprehensive continuum of care, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, Short-Term Rehabilitation, Hospice, Home Health, PACE, and Community-Based Services

•    Mission-driven nonprofit organization committed to excellence, compassion, and innovation

Position Summary

The Housing Billing Specialist oversees the billing and receivables for the Morselife housing units. This role ensures that systems and procedures are effectively implemented to manage the billing process and collection of payments. A strong emphasis on delivering excellent customer service is essential to ensure smooth and efficient operations.

How You’ll Make an Impact

• Maintains excellent customer service by building a relationship with all residents and family members or POA, if applicable.
• Manage resolutions of customer complaint logs and ensure outcomes are satisfactory to the customer.
• Responsible for all housing billing, posting payments, and receivables functions including timely collection of funds based on the resident's contract.
• Responsible for inputting and maintaining the daily census into the Accounts Receivable software package to generate accurate monthly billings to the residents.
• Responsible for the generation and mailing of resident billing invoices monthly.
• Responsible for generating and faxing long-term care invoices as deemed appropriate (assisted living residents only).
• Respond to all billing inquiries by phone and written correspondence when necessary and note the conversation in the billing software.
• Performs all other duties as assigned.