Staffing Clerk

Responsibilities

• Calculate suggested staffing requirements based on patient census and other staffing guidelines. Compare to available staffing and suggest alignment as needed.
• Receives daily sick/absent calls, reassigns staff and makes calls to cover as needed.
• Receives phone calls, answers staffing and personnel questions when appropriate, and relays messages as needed.
• Processes staffing changes by updating daily staffing boards.
• Coordinate assignment of float pool and PRN staff to meet the needs of the patients.
• Enters and updates data into API to ensure accuracy of reporting.
• Print daily, weekly and other periodic API reports as scheduled and as requested by leaders.
• Assists with auditing/analyzing API schedules.
• Acts as a resource for staff and leaders for API system.
• Is knowledgeable of current staffing and scheduling policies and advises leaders of discrepancies.
• Assists with maintaining staff schedules.
• Uses computers and computer systems to enter data and/or process information.
• Communicates daily with the leaders or designee to verify and facilitate daily staffing consistent with patient care needs.
• Communicates pertinent staffing plans for future shifts to on-coming Medical Center Coordinator.
• Effectively interacts with caregivers and leaders.
• Works independently and is capable of adjusting to changing environment.
• Other duties as assigned

• H.S. Diploma - Required

• ANSOF Training. - Required
• Knowledge of computer programs (excel, word, etc.). - Required
• 4-6 weeks on-the-job training. - Required

• Upon Hire

• Travel to off-site locations may be required. - Required

Qualifications

Essential Technical/Motor Skills

• Knowledge of office procedures.
• Excellent computer skills.
• Excellent organizational skills.
• Ability to adapt to a fast-pace working environment.
• Must demonstrate the ability to handle confidential information and be willing to sign a statement of confidentiality.

Interpersonal Skills

• Must be courteous; work in a professional, caring manner with internal and external customers; have the ability to work with interruptions, and flexibility in hours and workflow, foster teamwork and promote service and quality in everything.
• Develops constructive and cooperative working relationships with leaders and caregivers.
• Actively seeks opportunities to provide outstanding service to others.
• Consistently anticipate and go above and beyond the wants and needs of customers.
• Purposefully take the time to listen, keep customers informed and offer empathy.
• Demonstrates safe work habits, genuinely takes pride in the appearance of the overall facility, and practices.
• Demonstrates appropriate communication related to face-to-face and telephone communication.
• Maintains professionalism and confidentiality of patients and caregivers in communications.
• Maintains a positive working relationship with other departments and caregivers.

Essential Physical Requirements

• Ability to walk, move, kneel, crouch, stoop, reach, stand, push, pull, and lift.
• Ability to utilize clear, effective speech when communicating.
• Possess full manual dexterity of upper extremities, including neck and shoulder.
• Possess unrestricted movement of lower extremities, back and hips.
• Possess ability to touch the floor to remove environmental hazards.
• Must follow good body mechanics.
• Regularly required to sit, reach with hands and arms, stand, walk, climb, balance, stoop, kneel, or crouch. Must have the ability to lift and/or move up to 25 pounds.

Essential Mental Abilities

• Possess ability to problem solve, manipulate numbers, interpret data, comprehend, understand, explain, assess, evaluate, plus good short term and long term memory.
• Ability to prioritize tasks.

Essential Sensory Requirements

• The ability to read and comprehend documentation and policies.
• The ability to write in legible documentation style which is readable in the English language.

Exposure to Hazards

• Electrical output of personal computer, eye and neck strain.

Other Skills and Abilities

• Ability to adapt to unpredictable situations within the work setting.

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