Spanish/ Farsi speaking Employment Specialist, Full Time (Contract Until March 31, 2027)

MOSAIC operates on traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl ̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME, S'ólh Téméxw (Stó:lō), Stz'uminus, WSÁNEĆ and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM!

MOSAIC is seeking a client-centered, results-oriented individual who is passionate about empowering clients to reach their personal and employment goals in the role of Employment Specialist, Boundary Location. Not sure if you're 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

POSITION FUNCTION:

Under the supervision of the Manager of BC Settlement and Integration Services, the Employment Specialist is responsible for providing a wide range of services including case management, facilitation, and job recruitment. The Employment Specialist engages in activities with employers, community organizations, and clients to meet contractual targets.

KEY DUTIES AND RESPONSIBILITIES:

• Identify trends and opportunities in the labour market and current business sector.
• Maintain a working knowledge of local employment opportunities
• Assisting clients with resume and cover letter writing, interview skills and job search skills
• Facilitate, and/or represent the organization at employer and community events (e.g. job fairs, employer hiring events, industry presentations, etc.)
• Solicit job postings and inform staff and clients (via email, job boards, etc.)
• Engage in placement activities such as cold calling, follow-up on job leads, gathering job postings, communication of opportunities to staff and clients, and securing paid and unpaid work experiences
• Organize and deliver group sessions and workshops as necessary
• Market clients for employment, and arranging and monitoring client work experience, in collaboration with employment programs and other service providers.
• Maintain and provide data on participant progress, services delivered, and employer contacts in the format prescribed by either the funder or the department
• Regularly inform the coordinator or manager of participant progress, achievement of outcomes, and development of employer relations
• Regularly inform the coordinator or manager of ongoing activities, achievement of outcomes, and the development of employer and community relations
• Other Duties as assigned by the coordinator or manager specific to this position.

MINIMUM QUALIFICATIONS:

• Degree, certificate or diploma in a relevant field (career or employment development, vocational rehabilitation, social work, marketing, education, psychology, sociology, human services counselling, education, human resource management or business management or High school graduation with appropriate combination of courses, training, and experience.
• Knowledge of Employment, Refugee & settlement Services, existing program activities and services, local labour market conditions, community resources, employer relations, immigrant settlement issues and needs; working knowledge of newcomer experiences in Canada, especially refugees and refugee claimants, International Students, and Temporary Foreign Workers; Microsoft Office suite; standard office equipment;, database(s)
• Ability to communicate in English and in Spanish or Farsi
• Excellent customer service skills and ability to resolve issues 
• Ability to build partnerships with employers, community agencies and other stakeholders
• Able to build rapport with clients
• Current and satisfactory Criminal Record Check required

DESIRED SKILLS AND QUALIFICATIONS:

• Facilitation Skills
• Advocacy and ability to set boundaries
• Administration Skills
• Ability to work in a fast paced environment
• Multitasking skills
• Able to support clients with lower levels of English 
• Cultural awareness
• Interpersonal skills
• Sales skills
• Able to meet contractual targets
• Able to connect policy understanding with strategies and processes that lead to improved client success and contractual outcomes
• Organized and able to set priorities and meet deadlines
• Presentation skills
• Able to work with diverse groups

BONUS SKILLS/CERTIFICATIONS:

• Career Development Practitioner certified will be considered an asset
• Experience with OCMS database will be considered an asset

COMPENSATION: $28.58 - $31.03 per hour

HOURS:

Full-time, 35 hours per week, Monday to Friday. Fixed term position until March 31, 2027. 

The successful candidate must be able to commute to the 5575 Boundary Rd., Vancouver, British Columbia

V5R 2P9 and 310 & 315 - 7155 Kingsway Burnaby, British Columbia V5E 2V1

DEADLINE TO APPLY: September 30, 2026, by 4:30 pm

IMPORTANT NOTES:

• MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct.