Key responsibilities include building and maintaining a customer base through direct sales initiatives and developing and maintaining positive relationships.
Primary Duties:
- Develop and maintain customer and vendor relationships.
- Sell and deliver products to current and new accounts
- Develop and coordinate target accounts.
- Apply creativity to solve problems.
- Coordinate efforts with all appropriate departments and personnel to ensure customer satisfaction.
- Strive to consistently maximize profitability by utilizing programs, promotions and product support materials.
- Maintain and develop professional/technical knowledge through relevant professional associations while serving as a technical resource for others in the organization.
- Communicate regularly with management on sales goals, market trends, challenges and opportunities
- Review all accounts, attend training, and work with customer representatives regularly.
- Ensure that the highest level of customer service and ethical behavior are followed.
- Address and resolve all customer requests with a positive approach.
- Act as a technical resource for customers and others in the organization.
- Implement and follow up on sales directive from management.
- Maintain accurate and legible customer and catalog files when appropriate.
- Maintain a safe, clean and organized work area.
- Comply with all company rules, policies and procedures.
- Adhere to strict Safety Guidelines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Basic Requirements:
- Bachelor's degree and/or minimum (2) years sales experience, preferably in the industry.
- Excellent written & oral communication and strong relationship building skills required.
- Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
- Must be able to perform basic math functions, as well as understand and apply more complex calculations such as gross profit/gross margin and averages.
- Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
- Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner whom can assimilate product knowledge and skills as they are presented.
- Experience with industrial distribution preferred. Familiarity with industrial and hydraulic hose and fittings, especially Parker Hannifin a plus.
- Must be able to work with a wide variety of people and personalities.
- Maintain regular and punctual attendance.
- As MFCP is a small employer and employees work in a collaborative team environment, employee must be physically present in the office to perform his/her job functions.
- This position performs outside sales duties, however as MFCP is a small employer and employees work in a collaborative team environment, employee must work in office as necessary for meetings and to complete administrative duties.
- Valid driver’s license and acceptable driving record, in accordance with company guidelines.
Physical Demands and Work Environment:
Ability to sit, stand, walk and drive. Job requires frequent lifting up to 70 pounds, stooping, reaching above shoulder level, pushing and pulling. Work environment includes a wide variety of situations including: office, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential customers. This position requires extensive travel by automobile and/or airplane. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job.
Salary: Commensurate with skills and experience.
Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
