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    MO

    Mountfitchet Group

    Aviation

    Luxury Travel - Team Leader

    Madrid, SpainOn-SiteFull-timePosted 3mo ago
    All Mountfitchet Group jobs

    Job description

    Working within The Travel Division

    • Building and developing a luxury travel consulting function from the ground up, in line with business growth plans
    • Managing a portfolio of high-value clients, including private aviation customers, delivering a seamless end-to-end luxury experience
    • Handling a mix of inbound, outbound, and referral-based leads to generate new business and build a strong base of repeat clients
    • Driving business development through proactive outreach, networking, and relationship building
    • Demonstrating expert knowledge of global travel products and delivering tailored recommendations to clients
    • Managing travel bookings from enquiry to completion, ensuring accuracy and exceptional service delivery
    • Supporting the recruitment and development of new travel consultants as the team expands
    • Acting as a senior point of contact for complex bookings, VIP requests, and escalations
    • Building and maintaining strong relationships with suppliers, partners, and internal stakeholders
    • Working towards & exceeding daily, monthly & annual goals linked to both productivity and financial targets, and being able to collaborate, work as part of a team, and contribute towards a wider group collective.
    • Following company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
    • Working productively in what can sometimes be a pressurised environment, and making prompt, clear decisions which may involve tough choices or considered risks.
    • Maintaining a “Customer First” attitude and taking full ownership of our customers in-destination experience, which may involve working outside of regular hours to ensure all customer trips run successfully.
    • Representing the business at industry events, supplier meetings, and client engagements

    The Successful candidate for this role will have:

    • A high aptitude and passion for sales, with previous experience of lead sourcing, cold calling & direct selling preferred.
    • Demonstrated leadership or supervisory experience, with the ability and ambition to build and lead a team
    • Very clear written & verbal communication skills in both Spanish and English, as well as strong numeracy skills, are a requirement.
    • A keen interest in major global destinations, travel products & in progressing a career within the Travel Industry.
    • An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
    • A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
    • Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
    • Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.

    We offer

    • 55,000€ salary per year and generous commission
    • 23 days’ holiday per year
    • Career development opportunities
    • A friendly, fun and exciting environment surrounded by some of the best in the industry

    https://www.thetraveldivision.com/

    #salesjobs #traveljobs #grouptravel #amadeus #salesjoblondon #londontraveljobs  #groupsjobs #travelgroups #travelteamleader #groupsteamleader #customerexperience #customerservice

    Job details are sourced from the employer's original posting.

    Open job posting
    MO

    About the company

    Mountfitchet Group

    Air Charter Service are a private charter company arranging passenger and cargo aircraft charters across the globe. Acting as the middle person between our clients and operators, our sales consultants manage the full sales cycle so all our clients have to do is fly. We are looking for candidates who are experienced working in a customer facing role with luxury products & services and want to travel with their career whilst delivering a service beyond expectations to all of their clients!

    View all Mountfitchet Group jobs
    Industry
    Aviation
    Open roles
    43

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