Position Summary: The Bartender is responsible for providing prompt and courteous service to all bar guests, including taking orders, suggestive selling, preparing and serving beverages, and clearing tables. The Bartender must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
Duties and Responsibilities:
- Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
- Be thoroughly familiar with all menu cocktails and wine list to assist guests and answer questions accurately.
- Complete bar requisitions thoroughly and with business levels in mind.
- Ensure lounge/bar area is always clean and in order, including bar, tables, chairs, floors, walls, and décor.
- Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies.
- Clean and stock glassware.
- Cut and stock garnishes.
- Ensure sequence of service is followed for all guests.
- Greet guests, take beverage orders, and suggestive sell.
- Prepare drinks to recipe standard.
- Follow all food safety, sanitation, and alcohol service laws and regulations.
- Ensure a healthy and safe work environment for co-workers and guests.
- Resolve guest complaints using property procedures.
- Participate in pre-shift meetings on each shift.
- Always smile and offer a warm greeting to all.
- Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
- Review and develop guest history records to enhance personalized service for repeat guests.
- Maintain confidentiality of guest, employee, and company information.
- Any other duties assigned.
