Master Technician – Senior Diagnostic
Department
Aftersales / Technical Services / Workshop Operations
Reports to
Workshop Manager / Technical Manager / Service Manager
Experience
Approx. 6–12 years; minimum 4–5 years in premium OEM diagnostics
Location
Role Summary. The Master Technician is the workshop’s senior diagnostic authority, responsible for resolving complex premium-vehicle faults, managing escalations, performing advanced ECU programming and network diagnostics, and mentoring other technicians.
Key Responsibilities
Preferred Skills
Required Qualifications
Preferred Skills
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.