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    MUFG Investor Services

    Financial Services

    Senior Associate Director, Nexus, Client Delivery

    Vancouver, CanadaOn-SiteFull-timePosted 3w ago
    All MUFG Investor Services jobs

    Job description

    The Senior Associate Director is accountable for the performance and results of assigned private equity and private debt client portfolios, ensuring high-quality, timely and controlled delivery of NAVs, financial statements and investor reporting. This role leads planning and execution, provides technical review and guidance, escalates risks and opportunities, and develops team capability while maintaining strong client engagement.

    Role and Responsibilities 

    • Accountable for the quality and timeliness of deliverables for an assigned portfolio of real estate fund clients.
    • Review NAV calculations and key deliverables (fees, waterfalls, capital activity and investor reporting) to ensure accuracy and completeness.
    • Review investor and performance reporting (including ILPA-style metrics where required) and ensure proper integration of valuation and operating results.
    • Review financial statements and supporting schedules; ensure compliance with accounting standards and client requirements.
    • Lead planning meetings to coordinate deliverables, manage priorities and ensure deadlines are met.
    • Lead, coach and performance-manage team members; provide regular feedback and development support.
    • Lead routine client and third-party meetings; act as the first escalation point and drive issues through to resolution.
    • Oversee onboarding for new funds; guide transaction/reporting requirements and coordinate systems and reporting design.
    • Manage resources for process improvements and initiatives without disrupting day-to-day delivery; document and resolve exceptions to standard procedures.
    • Proactively identify delivery risks and opportunities to enhance service quality and reporting.

    This is for an existing vacancy.

    Education Requirements

    • University degree in Accounting, Finance, or related field.
    • Professional accounting designation (CPA, ACCA, or equivalent) preferred.

    Professional Experience

    • 8+ years' experience working in the fund administration industry or audit
    • Demonstrated capability managing multiple complex mandates, client escalations and delivery risk.
    • Proficient with Investran or other accounting software
    • Strong knowledge of private equity and private debt fund structures, investor reporting, and system

    Skills and Knowledge

    • Portfolio-level planning and resource management; strong operational discipline.
    • High emotional intelligence and ability to lead through ambiguity and tight timelines.
    • Strong client relationship management and negotiation skills.
    • Ability to develop talent and hold leaders accountable for performance.
    • Continuous improvement mindset with strong control and risk orientation.

    We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

    All AI recommendations are reviewed by our recruitment team before any decisions are made.

    More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

    MUFG is an equal opportunity employer.

    Job details are sourced from the employer's original posting.

    Open job posting
    MU

    About the company

    MUFG Investor Services

    Experience something Brilliantly Different with a career at MUFG Investor Services.   Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.   We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.    #LI-Hybrid

    View all MUFG Investor Services jobs
    Industry
    Financial Services
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