Summary
Event Security Guards ensure the safety and enjoyment of guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. This role monitors and controls the movements of patrons, visitors and contractors using various methods.
Duties & Responsibilities
- Provide a high level of service to patrons before, during, and after events.
- Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.
- Greet, monitor and control the movements of patrons, visitors, employees and contractors.
- Conduct varying levels of screening of guests, employees and visitors as directed.
- Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).
- Remain calm and professional in all situations.
- Report pertinent information to supervisor.
Minimum Qualifications for the Position:
- High School Diploma or Equivalent.
- Must have strong customer service skills/experience
- Must be able to obtain New York State Security Guard Registration and be of good character;
- Previous law enforcement or security experience is preferred;
Work Environment & Physical Demands.
- Must be able to lift up to 50 lbs.;
- Must be willing and able to respond to emergent situations;
- Must be able to work effectively with limited supervision at times.
- Must be able to stand, sit, walk for extended and varying periods of time
Critical Competencies
- Communicate effectively;
- Treat guests in a kind and courteous manner;
- Respond to request for service and assistance;
- Follow policies, procedures, and instructions;
- Use time efficiently;
- Observe safety and security procedures.
Compensation
This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.
Western New York Arena, LLC is an Equal Opportunity Employer
