The Deal Desk team sits within Finance and helps Mural execute complex and non-standard sales agreements. As a small, highly collaborative team, we work closely with Sales, Finance, Legal and GTM Systems to provide guidance, manage risk and ensure deals align with company policies and revenue requirements.
As a Deal Desk Analyst, you’ll help turn complex sales opportunities into successful customer agreements. You’ll apply sound judgment, attention to detail and a solutions oriented mindset to help Sales move efficiently while maintaining financial and operational discipline. Your work will support a faster, more consistent and scalable deal process as Mural grows.
Review opportunities, quotes, pricing, discounts, and contract terms for accuracy.
Support deals from quote creation through billing.
Ensure deals follow internal policies and revenue requirements.
Partner with Sales to answer questions and help move opportunities forward.
Work with Finance to confirm billing details and revenue-related requirements.
Collaborate with Legal on contract terms and non-standard requests.
Partner with the GTM Systems team to resolve Salesforce or system-related issues.
Maintain accurate deal documentation and record relevant deal precedents.
Identify process improvements that increase deal speed, accuracy, and consistency.
Help develop and maintain team resources, guidelines, and knowledge repositories.
Help create a smooth, scalable deal experience for internal teams and customers.
4+ years of experience in deal desk, revenue operations, or a similar role, ideally in a SaaS environment.
Experience drafting, reviewing, and negotiating non-standard sales contracts.
Strong understanding of deal structures, pricing models, and revenue recognition principles.
Proficiency with Salesforce CRM and CPQ tools (e.g., Salesforce CPQ, Revenue Cloud, or similar).
Excellent written and verbal communication skills in English.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Mural is the visual work platform that's your home base for planning, meeting, and working, all in one. Get the best ideas from the whole team Tap into the diverse experience in your org through inclusive communication – and keep it all in one place. Every team member will be tuned in and doing their best work. Work efficiently – across the table or across the globe Get your distributed team aligned faster and make speedier decisions. Tackle any task or project from weekly meetings to strategic initiatives. See the big picture of every project Stop juggling disorganized input across teams. Instead, give everyone one place to share their ideas – and then let them see it all together in context. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian. With Mural, you'll see faster progress, better ideas, happier teams, and more consistently excellent results. We're hiring! Visit our website: www.mural.co