Location: Remote
Work Type: Full Time Regular
Job No: 505020
Categories: Administrative/Support
Application Closes: Open Until Filled
As an EAP Counselor, you’ll work a consistent 8:30 a.m.–5:00 p.m. Monday- Friday local schedule in a structured, call-queue environment within our Workplace Solutions division, which supports employees through employer-sponsored benefits. You’ll receive incoming calls from HR partners, employees, spouses, and dependents, providing in-the-moment intake, assessment, and brief, solution-focused counseling. You’ll connect individuals with appropriate resources and refer them to local providers for ongoing care, with clients responsible for scheduling follow-up appointments. Calls vary in length depending on need, allowing you to focus on immediate support and guidance—without long-term case management or ongoing follow-up—so you can make a meaningful impact in the moment, every day.
WHAT WE CAN OFFER YOU:
WHAT YOU'LL DO:
WHAT YOU’LL BRING:
PREFERRED:
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at [email protected]. Please allow at least one week from time of applying if you are checking on the status.
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Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.
Various Locations | 505074
Various Locations | 505218
Hybrid | 505177
Need Help? Email us at: [email protected]
Various Locations | 505074
Various Locations | 505218
Hybrid | 505177
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Open job postingAbout the company
Mutual of Omaha is a mutual insurance and financial services company that provides a range of insurance and financial products and services.