Location: Hybrid, Iowa, Nebraska
Work Type: Full Time Regular
Job No: 505198
Categories: Marketing/Communications
Application Closes: Open Until Filled
WHAT WE CAN OFFER YOU:
WHAT YOU'LL DO:
Assess customer journeys, touchpoints, and communications to identify opportunities, streamline complex information, and enhance the overall customer experience.
Translate customer insights, business priorities, and research into actionable briefs, messaging, and multi-channel marketing programs.
Lead assigned marketing initiatives from planning through implementation, managing timelines, dependencies, approvals, and performance tracking.
Partner with Product, Operations, Customer Service, Creative, Digital, and Compliance teams to deliver seamless and consistent customer experiences from purchase through policy ownership.
Monitor program performance and customer feedback, leveraging insights to recommend enhancements that improve engagement, satisfaction, and business outcomes.
WHAT YOU’LL BRING:
Experience in marketing principles, campaign strategy, advertising, and insurance practices/regulations.
Strong project management and organizational skills with the ability to meet tight deadlines.
Excellent oral and written communication, problem-solving, and analytical skills.
Independently manage initiatives and influence cross-functional partners.
Results-driven, self-motivated team player with the ability to manage multiple priorities.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
This position is based in Omaha, NE, and operates in a hybrid environment. Associates are currently expected to work on-site as needed to support business needs. In 2027, when Mutual of Omaha opens its new downtown headquarters, this role will transition to an established hybrid schedule that includes two in-office days each week.
PREFERRED:
Experience applying qualitative and quantitative research, customer insights, and market data to support marketing strategies and business objectives.
Demonstrated ability to synthesize customer behavior, competitive trends, and market insights into actionable marketing recommendations.
Experience leveraging campaign performance metrics, customer feedback, and analytics to evaluate results and identify opportunities for optimization.
Proven track record of making sound business decisions, solving complex problems, and driving results in a collaborative marketing environment.
We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at [email protected]. Please allow at least one week from time of applying if you are checking on the status.
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Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!
Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.
Remote | 505219
Need Help? Email us at: [email protected]
Remote | 505219
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Open job postingAbout the company
Mutual of Omaha is a mutual insurance and financial services company that provides a range of insurance and financial products and services.