Dispatcher

Purpose (Objective):

Main activities:

● Arrange work schedule of the courier routes to ensure that all clients’ samples are picked up and accounted for in a safe and timely manner.

● Verify that the courier logs are documented correctly and no data obliteration is present. Ensure that all cooler temperatures and sample temperatures are recorded properly.

● Schedule incoming client requests for sample pick-ups.  Identify their requirements for time and place of pick-up and any supplies needed.

● Educate and train courier personnel on correct sample handling and storage of different sample matrix during transport, as well as correct procedure of sample hand-off to sample receiving personnel.

● Maintain courier route sheets and route books to ensure all information is current and up to date.

● Maintain courier-training files and ensure that all couriers have been trained to and completed IMS Weighers and Samplers license.

● Help coordinate, track, and maintain special sampling programs.

● Assist couriers with routing and needed materials.  Pick up samples as needed.

● Maintain inventory of sampling supplies.

● Maintain knowledge of Laboratory Information Management System (LIMS) that is required to complete job responsibilities.

● Support corporate quality and continuous improvement process.

● Perform other related duties as needed.