QA Commercialization Supervisor

QA Commercialization Supervisor

Mississauga

Fixed Term Contract

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 32 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a QA Commercialization Supervisor in 6665 Millcreek Dr, Unit 2, Mississauga, ON L5N 5M4 CAN. Your mission will be to:

Purpose (Objective):

This position will manage and improve the satisfaction of Franchisees with the quality of products received by managing the overall compliance of the different products to the agreed specification. The Commercialization Supervisor must actively engage with Franchisees by routine visits to Restaurants and consistently collect feedback about the overall satisfaction of the technical support provided by QA and the improvement of the perceived quality of products received, including but not limited to size and count variations.

Main activities:

▪ Manage the quality complaints reported by Restaurants and Guests

▪ Visit restaurants to assess the compliance to the specification of products received

▪ Provide technical support and clarification of quality expectations defined by approved specifications to Franchisees.

▪ Coordinate with the testing lab the compliance to agreed Quality Assurance Plans (QAPs)

▪ Elaborate reports to present the compliance performance of the products to RBI QA Managers

▪ Other related duties as needed.

Communication:

Internal Interlocutors:

Company colleagues within the Northamerican network of business.

External Interlocutors:

Client team members and client Operations and Franchisees.

YOUR PROFILE

Knowledge:

Profile

BS / BA Degree (Master’s preferred). Minimum of 3 years of relevant work experience.

Required skills:

Proficiency in Microsoft Office and other reporting and organizational tools. Excellent written and communication skills. Ability to see color, lift up to 50 pounds, ability to taste and smell. Competencies in attention to detail, building trusting relationships, communication skills, customer focus, planning and organizing, quality orientation, time management.

Management (Size and characteristics of the team(s)): Not applicable

Work Environment: (include travel if applicable)

Travel up to 75% of the time. Office environment with moderate noise (i.e. computers, phones, printers and light traffic). Must have the ability to work at a computer station for an extended period. Visits to clients’ facilities may be required including production facilities and the incumbent must adhere to all requirements outlined in their health and safety protocols. The incumbent will also be working in a kitchen environment where exposure to kitchen hazards such as sharp objects, hot surfaces, slippery floors, and other typical dangers will be common. The incumbent is required to wear safety equipment that includes eye protection, gloves, and laboratory coat.

This is a Fixed Term Contract Role 

Pay Range: $75,000 - 85,000 CAD

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 60 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 10,000 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey? 

To apply please click on 'Apply now' button