Assistant Manager Information Technology(automation,pos,bos)

ASSISTANT MANAGER-IT & AUTOMATION(ERP,POS,BOS)

Primary Location: Mumbai

Industry preferred - Retail

My Eco Energy 

HR Desk - MEE believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavours and to pursue individual career growth.

About You: 

The AM- IT, provides administrative and organizational support to the Information Technology in a fast-paced and constantly changing working environment. To manage various aspect of POS solution, which includes the Point of Sale, Back Office and Central Office including the promotions engine at central office payment gateway etc. The applicant should be well versed with ERP System , Integration , building ,modification (supply chain management)

Candidate from Retail Industry is our preference .

Duties and tasks mostly reflect variety and complexity, requiring judgment and experience to successfully accomplish tasks with limited direct supervision.

Key Responsibilities : 

Application Support of point of sale application across all Retail Outlets - Perform POS rollout at new Outlets- Monitor & manage databases.

Perform root cause analysis- Be part of the new projects related to point of sale- Understand POS technology stack for any kind of maintenance- Interact/coordinate with users/groups for any functional/operational requirements .

Critical Results to be delivered by the role :- Root cause analysis and solution identification.

Work with the team to ensure high availability of the system.

Develop modules in java to help automate current checks performed through manual processes / enhancement in the system .

Expertise knowledge of ERP, Building, modification ,development of POS ,BOS

Ideal Candidate :- 

5+ years work experience in a role as a IT Analyst with retail industry experience OR as a super user retail professional who has been actively involved in software implementations An understanding of retail business practices, specifically those of a buyer, planner, allocator, Marketing, or Store Operations professional Retail systems knowledge is required in the areas of POS, Supply Chain, ERP, Merchandising, E Commerce, Allocation Forecasting, WMS, SCM, TMS, Finance, HR/Payroll within a Retail enterprise Requirements documentation and management experience. Experience with requirement management tools is a plus. Ability to present information in an understandable and compelling manner An organized and methodical aptitude to handle multiple projects at a time ,an ability to engage with external customers and the internal implementation team strong verbal and written communication skills.

The IT Analyst provides business process expertise, and technical guidance on the most complex projects, or researching strategic planning matters from a business standpoint.

Qualifications 

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Expert level written and verbal communication skills

Demonstrated proactive approaches to problem-solving with strong decision-making capability

Highly resourceful team-player, with the ability to also be extremely effective independently

Proven ability to handle confidential information with discretion, be adaptable to various

competing demands, and demonstrate the highest level of customer/client service and response

Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment

Forward looking thinker, who actively seeks opportunities and proposes solutions

UG: B.Tech/B.E. - Any Specialization

PG :MCA - Computers

Edu Qual : BE / B Tech / MCA / MCS or equivalent Degree

EXP- 4-6 years in a Retail Industry

MEE is looking for someone enthusiastic, creative , Independent leader who can add in values to the organization .

Ideal Candidate would be someone :-

Product Focus

Is alert and sensitive to hidden/unrevealed customer needs; recognizes the need for action to respond to emerging market situations

Uses creativity to come up with newer strategies of marketing and ensures their execution

Is updated about the ongoing and future marketing trends and strategies of competitors

Proactively defines and drives the customer strategies and goals to be achieved by employees

Evaluates the customer satisfaction measure and take corrective action as and when required.

Encourages team to develop and maintain partnerships with customers

Influencing Others

Presents facts, analysis, and conclusions or solutions in a way that demonstrates command of content; factors in perspectives and interests of the audience; and shows what's in it for them or what meets the common good.

Approaches a situation or problem by defining the problem or issue; determining its significance; and using logic and intuition to arrive at conclusions or decisions.

Analyses competitor behaviour, products and processes and uses inference to improve current processes.

Strategy Management

Sets clear goals for the strategy and ensures its correct and timely execution

Has thorough understanding of market trends, including opportunities and activities of competitors and analyzing markets and their needs.

Has in-depth knowledge in different mode of advertisements and promotions and a thorough understanding of the target markets to be tapped.

Deals firmly and promptly with media partners performance problems by diagnosing, developing solutions, and monitoring progress while keeping upper level management informed.

Leadership

Acts as a role model for the entire team by proving by actions

Does long-term coaching for developing people as future leaders and strongly believes in people development

Anticipates, plans and adapts to all types of internal and external change

Communicates a compelling vision to the entire team and ensures its execution

Communicates the vision in a manner that generates excitement, enthusiasm and commitment to the team mission.

Key Account Management

Maintains a long term perspective in forming partnerships with customers

Identifies, communicates and implement best practices which will successfully impact multiple stakeholders within multiple sites

Integrity

Adheres to organizations core values, behaviours, and expectations

Admits mistakes

Seen as direct, and truthful individual

Acts honestly and professionally

Respects others and their ideas

Promotes and establishes trust

Innovation

Brings in creativity to facilitate innovation in the marketing strategies and evaluate advertisement effectiveness

Drives discussion and idea generation to encourage innovative ideas in others

Is flexible and adaptable

Communication

Commands attention and respect

Effectively articulates information orally to large and small groups

Effectively conveys concepts through presentations, reports, and other written forms

Coaching and Advising

Provides appropriate environment to give and take feedback, and ensures feedback is objective, constructive and timely

Counsels others through difficult issues or new territory

Conflict Management

Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Deals effectively with others in an antagonistic situation.

Finds agreement on issues and follows through on implementation.

Assessment and Evaluation

Prioritizes problems in terms of strategic and possible long term impacts

Performs complex analysis to assess problems, identify solutions and design success measures; monitors the effectiveness

Able to make decisions in a timely manner and under tight deadlines

Continuous Learning

Proactively seeks performance feedback and makes effort to develop own and others performance and learning

Encourages team to share knowledge and learn from each other