What You’ll Be Doing

The Referral Coordinator is responsible for providing clerical, billing, referral and reception support for the clinic.

The successful candidate will be able to:

• Answer all phone calls timely, and in a professional and courteous manner
• Route calls and messages appropriately
• Effectively communicate with all staff and providers amongst all clinics
• Responsible for calling and scheduling referral appointments for patients at all locations.
• Fax any requesting information and ensure proper set up paperwork has been completed.
• Follow up with the specialty offices to ensure the patient was seen and request records
• Communicate appointment dates to the patient and ensure they have a follow up appointment with the referring provider
• Communicates with primary care provider to inform of any delays or barriers to patients care.
• Communicates with Supervisor when unable to process referrals or follow-ups
• Carries out patient discharge processes; clarifies and provides patients with follow up care instructions and referrals.
• Ensure all results and reports from either in-house testing or outside testing is in the chart prior to the physician seeing the patient or according to the physicians request.
• Perform any and all other duties as assigned
  

What We’re Looking For

•         High School Diploma or GED required
•         Experience in the medical field preferred
• Excellent PC skills, specifically with Microsoft Office Suite and EMRs
•         Strong organizational skills and ability to multi-task
•         Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need
•         Excellent verbal and written communication and interpersonal skills required
•        Work independently, requiring minimal or no oversight and guidance

What We Offer

• Competitive pay
•         Medical, dental, and vision insurance
•         Generous paid time off
• Paid Holidays
•         401k
• Continuing Education