Exterior Window & Door Sales Consultant

WHY DILLMAN & UPTON?
For over a century, Dillman & Upton has been a trusted name in home improvement, proudly rooted in Rochester, MI since 1910. As a Mans family company, we blend tradition with innovation – offering premium products, expert craftsmanship, and personalized service that transforms houses into homes. 

WHAT YOU’LL DO
As our Exterior Window & Door Sales Consultant you will be knowledgeable & customer-focused individual guiding customers through the selection process, providing expert product recommendations, and coordinating orders for exterior windows and doors. You will be the go-to resource for both walk-in clients and contractor accounts, ensuring a seamless experience from consultation to delivery.

THE NITTY GRITTY

• Assess and consult with the customer to arrive at products best suited for the project
  • Create a proposal for the client
  • Close the sale
• Build and maintain trust while project managing through completion
• Meet with clients on the jobsite, in home, or in our showroom to demonstrate and review selections
• Conduct take offs and prepare quotes for installed sales and new construction
• Point on sale – order – manage sale
• Closely communicate with subcontractors regarding installation and effectively find a solution for unforeseen issues that may arise
• Follow up and address concerns during and upon project completion

WHAT YOU NEED

• Experience in window and/or door sales, building material industry or home improvement
• High school GED or equivalent
• Working knowledge of the MS Suite including Word, Excel, and Outlook
• Ability to learn manufacturers quoting tools
• Understanding of window and doors
• Understanding of basice construction and remodeling terminology
• Possess strong math skills for quoting purposes
• Will to acquire State of Michigan Salesperson License

Interpersonal Skills: 

• A strong steward of Mans culture and core values
• Ability to work and perform in a fast-paced environment
• Ability to solve problems by using strong judgement in analyzing, troubleshooting, and evaluating the problem
• Ability to create and maintain customer relationships
• Essential time management skills
• Excellent written and verbal communication skills
• Strong attention to detail, goal oriented, and self-motivated

WORK ENVIRONMENT
This job operates in a professional office and showroom environment, interacting with customers and team members in a clean, organized, and service-focused setting.

PHYSICAL DEMANDS
This role requires physical movement, frequently traveling to jobsites, meeting with customers, etc.: around 50% of this position will be sedentary, 50% will be out of the office.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time commission-based role with a typical schedule of Monday through Friday, 7:30AM to 5:00PM, along with required bi-monthly Saturdays. The position also involves traveling to job sites, working scheduled showroom hours, and occasional evening appointments.

PERKS OF THE JOB
World-class benefits consisting of Blue Cross Blue Shield medical and dental coverage, vision insurance, short- and long-term disability insurance, 401(k) with generous match of 4%, life insurance, pet insurance, legal assistance, identity theft protection, charitable and community service initiatives, progressive paid time-off policy, paid holidays, and annual profit-sharing eligibility. We also have good coffee.

OTHER STUFF OUR LAWYER SUGGESTED WE ADD
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.