Requirements:
- 7+ years of hands-on experience with Adobe Real-Time CDP
- Strong understanding of customer data management, data modeling, and data governance principles
- Experience with data integration, APIs, and cloud-based architectures
- Proven track record of successfully implementing and maintaining large-scale Adobe projects
- Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
- Strong communication and collaboration skills, with experience working with cross-functional teams
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Adobe Certified Expert in Real-Time CDP is a plus
- Migration from Adobe Campaign Classic from v7 to v8 will be added advantage
- Implement IP warming strategies to ensure optimal email deliverability and reduce spam filters will be added advantage
Responsibilities:
- Designing, Implementing, and Maintaining Adobe Real-Time Customer Data Platform (RT-CDP)
- Working closely with Marketing, Analytics, Business, RHQs and IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration.
- Develop and execute complex data integration solutions between Adobe RT-CDP and other systems.
- Create and manage schemas, segments, and data sources within Adobe RT-CDP.
- Create and configure XDM (Experience Data Model) schemas, datasets, and identities to enable consistent data management across channels
- Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements
- Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
- Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
- Set up new destinations in CDP, such as Adobe Campaign Classic
- Design, implement, and maintain Adobe Real-Time CDP, including data ingestion, profiling, and segmentation and technical enhancements
- Develop and maintain data models, schemas to support customer data management and analysis
- Experience with data integration, APIs, and cloud-based architectures
- Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities
- Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe CDP
- Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
- Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
- Mentor junior team members, providing guidance and training on Adobe CDP
- Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
- Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
- Set up new destinations in CDP, such as Adobe Campaign Classic
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
