We are looking for a proactive and organized professional to manage the day-to-day operations of multiple digital products across local MFS providers, telecom operators, and international partners. The role will focus on operational execution, cross-functional coordination, product content and asset management, and ensuring smooth product operations across different markets.
Key Responsibilities
1. Product Operations & Monitoring
Manage day-to-day operations across multiple digital products and platforms.
Maintain accurate product information, subscription plans, pricing, features, and service details.
Monitor product status, track operational issues, and coordinate timely resolution.
Maintain product trackers, documentation, implementation schedules, and issue logs.
2. Cross-Functional & Partner Coordination
Coordinate with product, development, QA, design, marketing, customer support, and finance teams to execute product requirements.
Manage operational communication with local MFS providers, telecom operators, and international partners.
Track partner requests, approvals, deliverables, and implementation timelines.
Coordinate product launches, updates, testing, and releases.
3. Product Content & Asset Management
Manage product content and in-product assets across apps, websites, landing pages, and partner platforms.
Coordinate updates to banners, icons, thumbnails, interface content, and other digital assets.
Maintain an organized repository of approved assets and ensure product information remains accurate and up to date.
Coordinate marketing content and promotional assets when required.
4. Reporting & Process Improvement
Prepare regular operational updates covering product status, issues, and blockers.
Identify operational gaps and recommend improvements to workflows and processes.
Maintain standardized operational checklists and reporting trackers to improve efficiency and accountability.
Bachelor's degree in Computer Science, Business, Marketing, or a related field.
2–4 years of experience in product operations, product management, or digital project coordination.
Understanding of digital products, mobile applications, websites, and subscription-based services.
Strong coordination, communication, problem-solving, and organizational skills.
Experience with MFS, telecom operators, VAS products, or international digital services will be an advantage.
What you will get from us
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We started with a simple question: how can we make necessary services affordable and accessible for the middle-class & lower-middle-class population? We are solving this at Nagorik by developing & packaging several app services at scale. Nagorik provides standardized software development services at market standard prices on Web, Mobile, Desktop App Development, QA, DevOps, CyberSecurity, AI etc. If you'd like to be part of the future of Several Tech Industry, read on.