Job Description
The Barista position operates various types of specialty beverage or coffee outlet facilities or services, in addition to doing a variety of cleaning, maintenance, food preparation, stocking, cash handling and serving duties. Candidate must be able to work open to close shifts. This position will be at several locations throughout the UAA campus.
Responsibilities
- Assists customers with general information, inquires, food and beverage order selection and recommendations, etc.
- Brews a wide variety of specialty coffees, teas, hot chocolate, using espresso machines, coffee urns and blended drinks etc.
- Properly, safely, and efficiently prepares various food products following and observing standard food handling procedures.
- Properly inputs sales into the POS systems.
- Counts cash drawers to prepare deposit.
- Keeps manager or lead in formed of inventory stock levels in a timely manner.
- Follows corporate and/or unit cash handling policies and procedures.
- Observes any problems with the quality or quantity of food being served and takes appropriate steps to resolve issues.
- Continuously cleans and wipes work areas including, removing garbage, cleaning dishes, coffee machines, countertops etc.
- Assists with various periodically scheduled large cleaning projects.
- This position is not responsible for the supervision of staff.
- Other duties that are pertinent to the department or unit’s success also may be assigned.
Qualifications
- High School Diploma or GED equivalent.
- Municipality of Anchorage Food Handler’s Card or ServSafe Certification contingent upon 30 days of hire.
- Six (6) months barista experience.
- Six (6) months training or experience that includes professional food handling or food preparation responsibilities.
- Six (6) months of cashier experience.
- Contract requires employees to speak, understand, read and write English.
Preferred:
- One (1) year barista experience.
- Two (2) years of customer service experience.
- Observes extensive grooming, customer service, and uniform/dress standards.
- The ability to work effectively with a minimum of supervision.
- An ability to quickly learn about the products being sold, cash register operation, site features and NMS's customer service expectations/standards.
Working Conditions and Physical Requirements
Weather: Indoors, environmentally controlled.
Noise level: The noise level in the work environment is usually mild
Description of environment Description of environment: This is a cafeteria environment located on a University Campus setting.
Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear/see. Infrequently required to taste/smell, sit, crouch or crawl. Must frequently lift and/or move up to 35lbs
