Job Description
This Hotel Van Driver position provides safe transportation to and from a hotel on a regular basis. Must have a valid Driver's License and three (3) year good driving record. This position is located in Bethel, AK, working at Qavartarvik Customer Lodge.
This is a non-rotational position. Seeking to hire Bethel residents.
Responsibilities
- Provide the highest quality of service to the customer at all times.
- Ensure that all luggage is on board for all passengers.
- Only the driver will load/unload luggage from the vehicle.
- Repeatedly moves luggage or packages weighing at least 50 lbs.
- Transports guest to and from the hotel and the airport, requesting specific information on each passenger's destinations.
- Upon arrival at the hotel, refer passengers to the Front Desk for registration as driver unloads luggage.
- Bring luggage into the lobby, bring to room if time permits.
- Maintain vehicle mileage log at beginning and end of each trip indicating mileage, time, name and date.
- Ensure the vehicle has at least 1/2 tank of gasoline at all times.
- The associate daily checks all vital fluids such as oil, transmission fluid, brake, etc. in the assigned vehicle.
- Exterior cleaning: weekly washing of vehicle (either by hand or at car wash) inclusive of all windows, white walls and door jams.
- Waxing may be required once a month as decided by the assigned manager.
- Interior cleaning: empty all ashtrays, pick up loose debris from floor.
- Daily vacuum floors, clean windows, wipe seats, seat ledges and other surfaces as necessary.
- Know all safety and vehicle regulations and emergency procedures and how to act upon them.
- Ensures children are seated at all times and are supplied with a child safety seat.
- Have knowledge of the hotel property, hotel staff, van service area, and hotel services with hours of operation.
- Report all accidents and/or traffic violations immediately.
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
- Wear the proper uniform at all times as specified by the Manager.
- Other related duties may also be assigned.
Qualifications
- Contract requires employees to speak, understand, read and write English.
- A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under the NMS vehicle insurance policy (may be required at other locations).
- Must have a high school diploma or GED equivalent.
- One (1) year of customer service experience.
- One (1) year of previous driving experience.
- Contract requires candidate to get a flu shot pre-hire and annually thereafter.
Working Conditions and Physical Requirements
Weather: Indoor
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: Medium
Description of environment: Hotel
Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull.
Occasionally required to lift and/or move up to 50 pounds.
Travel: None
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
