Nao Medical is a rapidly growing, multi-specialty, multi-site, and AI-enabled healthcare organization committed to providing high-quality, accessible, and affordable care. With over a million patients served, we operate across multiple service lines, including primary care, urgent care, occupational health, mental health, and nutrition. Our AI-first model streamlines workflows, improves patient follow-through, and allows clinicians to focus on delivering excellent care. We are expanding nationally and scaling multiple high-impact programs to improve access and operational efficiency.
Nao Medical is seeking Program Managers to take ownership of one of several high-impact healthcare programs. This is a fully remote role for USRNs or other medical professionals. The Program Manager will ensure program performance, patient engagement, and site utilization, while supporting operational execution and growth.
This is not a direct patient care role, but does involve patient outreach via phone or telehealth to ensure program participation and continuity of care.
Candidates may be assigned to manage one of the following programs:
Psychiatry Program
Telemedicine Program
Nutrition Program
Referral & Diagnostic Imaging Program
Care Quality Program
Ownership of a high-impact program with measurable performance metrics
Direct impact on patient access and program growth
Performance-based compensation with hourly pay and bonus incentives
Remote work with flexibility after demonstrating strong performance
Opportunities for professional development and career growth
Manage and grow assigned program’s patient engagement and site utilization
Conduct outreach to patients as needed to reduce drop-offs and missed follow-ups
Coordinate with providers and operations teams to ensure smooth patient flow
Identify operational challenges and recommend solutions
Maintain accurate tracking of program metrics, patient volumes, and follow-ups
Provide regular updates to leadership on program performance
Base Pay: $10,000 USD/year
Performance Bonus: Awarded after 3 months based on program engagement and outcomes
USRN or licensed medical professional
Experience in clinical or program coordination preferred
Excellent communication, organizational, and problem-solving skills
Comfortable making outbound patient calls and coordinating workflows
Detail-oriented and able to work independently in a remote environment
Full remote role
Eastern Time: 8:00 AM – 5:00 PM, Monday-Friday (including holidays)
Reliable wired internet connection (100 Mbps minimum).
Computer/laptop with Intel Core i5 or Ryzen 5 processor, 8GB RAM minimum, and 128GB free storage.
Dual-screen setup preferred for enhanced productivity.
Operating system: Windows 10 or macOS (latest version).
Clear webcam (1080p or higher resolution) and microphone for communication.
Backup systems for electricity and internet outages.
Competitive hourly pay with performance bonus
Remote work with potential flexible schedule after 3 months of proven performance
Paid time off (PTO)
Professional development opportunities
At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations.
Our mission is simple: provide accessible, quality care tailored to each patient's needs through our multi-specialty practice. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.
Experience the Nao Medical difference. Join us in transforming healthcare, Nao!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Nao Medical is a healthcare provider offering a range of medical services.