The Patient Access Scheduler is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard. This position greets customers and subsequently provides the highest level of customer service possible.
As a Patient Access Schduler, you will:
- Ensure timely and accurate registrations
- Schedule patients for appointments
- Complete benefit verification
- Provide patient education regarding benefits information
- Scan, Fax and work on appropriate authorizations
- Provide referrals for services
Required Skills & Qualifications:
- Minimum of 2 years experience working in patient access, preferably a fast-paced healthcare environment
- High School Diploma (Equivalent) or Higher
- Hold Insurance verification and healthcare scheduling experience
- Experience working with managed care health plans
- Bilingual English/Spanish Preferred
- Experience working with managed care health plans
- Excellent patient registration skills
- Excellent customer service and telephone etiquette required
- Solid knowledge of medical terminology
- Proficient computer skills; internet, typing, data entry
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community
Our benefits include:
- Benefits begin on the first day of the month after one full calendar month of employment
- Programs to reduce share of deductible and total out-of-pocket expenses
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
- Short and Long-Term Disability - up to 60% of eligible weekly pay
- Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
- Retirement Plan - eligible up to IRS max limits and includes company contribution
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Tuition Reimbursement for employee and dependents
- 12 paid holidays - any holiday worked is another holiday banked
- Flexible Spending Accounts
- Free Parking for all employees
Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran
