Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Customer Service Specialist in Los Angeles, CA. This role focuses on providing friendly and efficient customer service to assigned bank customers.
Essential Functions:
- Provides friendly and efficient customer service to assigned bank customers.
- Performs set-up and maintenance of Commercial customer accounts.
- Receives, researches and resolves customer issues.
- Serves as liaison between assigned department and other areas of the bank to ensure customer issues are resolved.
- Performs other tasks or special projects as assigned.
Schedule: Monday – Friday, 8am - 5pm
Qualifications:
- Typically requires a High School degree or equivalent and 4 years of related Commercial customer service experience.
- Full application of Commercial customer service techniques and practices.
- Knowledge of operational procedures of the assigned department.
- Proficient knowledge of Word and Excel software.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $29 - $36 hourly depending on job-related factors such as level of experience.
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Customer Service Specialist in Los Angeles, CA. This role focuses on providing friendly and efficient customer service to assigned bank customers.
Essential Functions:
- Provides friendly and efficient customer service to assigned bank customers.
- Performs set-up and maintenance of Commercial customer accounts.
- Receives, researches and resolves customer issues.
- Serves as liaison between assigned department and other areas of the bank to ensure customer issues are resolved.
- Performs other tasks or special projects as assigned.
Schedule: Monday – Friday, 8am - 5pm
Qualifications:
- Typically requires a High School degree or equivalent and 4 years of related Commercial customer service experience.
- Full application of Commercial customer service techniques and practices.
- Knowledge of operational procedures of the assigned department.
- Proficient knowledge of Word and Excel software.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $29 - $36 hourly depending on job-related factors such as level of experience.
ABOUT OUR COMPANY
Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming.
The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.
For more information, click here Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state or local law, including but not limited to genetic information of employee or family member.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our Web site to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Learn more Learn more about employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Learn More about Equal Employment Opportunity Rights. 