%3Cp%3EZions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.%3C/p%3E%3Cp%3EWe are seeking a Technology Service Owner to provide end-to-end ownership of critical services and applications. The Technology Service Owner will manage production issues, oversee technology roadmaps, and coordinate vendor management activities. This role serves as a key liaison with stakeholders, ensuring seamless production support and service management. You will drive incident, change, problem, and project management functions, collaborate with product vendors on future state implementations, and validate service restoration. This position is vital to maintaining operational excellence, supporting business needs, and driving continuous improvement across technology platforms.%3C/p%3E%3Cp%3E%3Cstrong%3E%26nbsp;Responsibilities%5C:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EOwn and maintain the technology roadmap for relevant applications%3C/li%3E%3Cli%3ECoordinate vendor management activities and product roadmap discussions%3C/li%3E%3Cli%3EServe as liaison with stakeholders for production support and service management%3C/li%3E%3Cli%3ELead incident, change, problem, and project management functions%3C/li%3E%3Cli%3ECollaborate with product vendors to determine future state product roadmap and implementations%3C/li%3E%3Cli%3ECoordinate issue resolution and validate restoration of services%3C/li%3E%3Cli%3EMonitor application and infrastructure, assign and update alerts in coordination with enterprise management and business units%3C/li%3E%3Cli%3EEmploy advanced knowledge in application support, IT infrastructure, troubleshooting, database, stakeholder, and roadmap management%3C/li%3E%3Cli%3EPerform project management functions as either a project manager or team member; other duties as assigned%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3ERequirements%5C:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor’s degree in Information Technology, Computer Science, Business, or a related field%3C/li%3E%3Cli%3E4+ years of experience managing application support, technology roadmaps, troubleshooting applications, or directly related experience (a combination of education and experience may meet job requirements)%3C/li%3E%3Cli%3EAdvanced knowledge in managing support of applications, IT infrastructure, technology troubleshooting, database, stakeholder, and roadmap management%3C/li%3E%3Cli%3EDemonstrated ability to work with stakeholders to understand business needs%3C/li%3E%3Cli%3EAdvanced data analysis, problem resolution, research, and customer relations skills%3C/li%3E%3Cli%3EStrong verbal and written communication skills%3C/li%3E%3Cli%3EStrong attention to detail%3C/li%3E%3Cli%3EAbility to meet deadlines, multitask, and work well under pressure and changing environments%3C/li%3E%3Cli%3EKnowledge of Microsoft Excel analytics, ServiceNow/ADO preferred%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3ELocation%5C:%3C/strong%3E%3C/p%3E%3Cp%3EThis position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047%3C/p%3E%3Cp%3EThe Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as%5C:%3C/p%3E%3Cp%3E%26nbsp;Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.%3C/p%3E%3Cp%3EAt least 75% of the building is powered by on-site renewable solar energy.%3C/p%3E%3Cp%3EAccess to outdoor recreation, parks, trails, shareable bikes and locker rooms.%3C/p%3E%3Cp%3ELarge modern cafe with a healthy and diverse menu.%3C/p%3E%3Cp%3EHealthy indoor environment with ample natural light and fresh air.%3C/p%3E%3Cp%3ELEED-certified sustainable building that features include the use of low VOC-emitting construction materials.%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EBenefits%5C:%26nbsp;%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EMedical, Dental and Vision Insurance - START DAY ONE!%26nbsp;%3C/li%3E%3Cli%3ELife and Disability Insurance, Paid Parental Leave and Adoption Assistance%3C/li%3E%3Cli%3EHealth Savings (HSA), Flexible Spending (FSA) and dependent care accounts%3C/li%3E%3Cli%3EPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays%3C/li%3E%3Cli%3E401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience%3C/li%3E%3Cli%3EMental health benefits including coaching and therapy sessions%3C/li%3E%3Cli%3ETuition Reimbursement for qualifying employees%3C/li%3E%3Cli%3EEmployee Ambassador preferred banking products%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EApply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.%3C/strong%3E%26nbsp;%3C/p%3E %3Cp%3EZions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.%3C/p%3E%3Cp%3EWe are seeking a Technology Service Owner to provide end-to-end ownership of critical services and applications. The Technology Service Owner will manage production issues, oversee technology roadmaps, and coordinate vendor management activities. This role serves as a key liaison with stakeholders, ensuring seamless production support and service management. You will drive incident, change, problem, and project management functions, collaborate with product vendors on future state implementations, and validate service restoration. This position is vital to maintaining operational excellence, supporting business needs, and driving continuous improvement across technology platforms.%3C/p%3E%3Cp%3E%3Cstrong%3E%26nbsp;Responsibilities%5C:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EOwn and maintain the technology roadmap for relevant applications%3C/li%3E%3Cli%3ECoordinate vendor management activities and product roadmap discussions%3C/li%3E%3Cli%3EServe as liaison with stakeholders for production support and service management%3C/li%3E%3Cli%3ELead incident, change, problem, and project management functions%3C/li%3E%3Cli%3ECollaborate with product vendors to determine future state product roadmap and implementations%3C/li%3E%3Cli%3ECoordinate issue resolution and validate restoration of services%3C/li%3E%3Cli%3EMonitor application and infrastructure, assign and update alerts in coordination with enterprise management and business units%3C/li%3E%3Cli%3EEmploy advanced knowledge in application support, IT infrastructure, troubleshooting, database, stakeholder, and roadmap management%3C/li%3E%3Cli%3EPerform project management functions as either a project manager or team member; other duties as assigned%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3ERequirements%5C:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor’s degree in Information Technology, Computer Science, Business, or a related field%3C/li%3E%3Cli%3E4+ years of experience managing application support, technology roadmaps, troubleshooting applications, or directly related experience (a combination of education and experience may meet job requirements)%3C/li%3E%3Cli%3EAdvanced knowledge in managing support of applications, IT infrastructure, technology troubleshooting, database, stakeholder, and roadmap management%3C/li%3E%3Cli%3EDemonstrated ability to work with stakeholders to understand business needs%3C/li%3E%3Cli%3EAdvanced data analysis, problem resolution, research, and customer relations skills%3C/li%3E%3Cli%3EStrong verbal and written communication skills%3C/li%3E%3Cli%3EStrong attention to detail%3C/li%3E%3Cli%3EAbility to meet deadlines, multitask, and work well under pressure and changing environments%3C/li%3E%3Cli%3EKnowledge of Microsoft Excel analytics, ServiceNow/ADO preferred%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3ELocation%5C:%3C/strong%3E%3C/p%3E%3Cp%3EThis position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047%3C/p%3E%3Cp%3EThe Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as%5C:%3C/p%3E%3Cp%3E%26nbsp;Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.%3C/p%3E%3Cp%3EAt least 75% of the building is powered by on-site renewable solar energy.%3C/p%3E%3Cp%3EAccess to outdoor recreation, parks, trails, shareable bikes and locker rooms.%3C/p%3E%3Cp%3ELarge modern cafe with a healthy and diverse menu.%3C/p%3E%3Cp%3EHealthy indoor environment with ample natural light and fresh air.%3C/p%3E%3Cp%3ELEED-certified sustainable building that features include the use of low VOC-emitting construction materials.%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EBenefits%5C:%26nbsp;%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EMedical, Dental and Vision Insurance - START DAY ONE!%26nbsp;%3C/li%3E%3Cli%3ELife and Disability Insurance, Paid Parental Leave and Adoption Assistance%3C/li%3E%3Cli%3EHealth Savings (HSA), Flexible Spending (FSA) and dependent care accounts%3C/li%3E%3Cli%3EPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays%3C/li%3E%3Cli%3E401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience%3C/li%3E%3Cli%3EMental health benefits including coaching and therapy sessions%3C/li%3E%3Cli%3ETuition Reimbursement for qualifying employees%3C/li%3E%3Cli%3EEmployee Ambassador preferred banking products%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EApply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.%3C/strong%3E%26nbsp;%3C/p%3E
ABOUT OUR COMPANY
Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming.
The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.
For more information, click here Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state or local law, including but not limited to genetic information of employee or family member.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our Web site to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Learn more Learn more about employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Learn More about Equal Employment Opportunity Rights. 