Role: Product Manager – Transit (Proposition Management)
Location:
Mumbai
Experience:
- 5–8 Years of experience in Product Management, Payments, FinTech, Mobility, Transit, or Consulting Qualification: BE / B.Tech or equivalent Role Contour Own and drive the product roadmap for Transit payment solutions, including RuPay On-The-Go and related mobility payment products.
- Identify market opportunities, customer needs, and industry trends to define product enhancements and new solutions.
- Drive end-to-end product lifecycle management, from conceptualization and business case creation to launch and adoption.
- Collaborate with transit operators, banks, system integrators, AFC providers, and technology partners to expand product acceptance and usage.
- Ensure successful execution of product initiatives by coordinating with technology, certification, operations, risk, and business teams.
- Monitor product performance, business growth, and customer feedback to drive continuous improvements.
- Key Accountabilities Develop and manage the Transit product roadmap aligned with business objectives and market requirements.
- Drive feature development, product enhancements, and innovation initiatives for Transit payment products.
- Work closely with banks, terminal vendors, AFC providers, card manufacturers, and payment ecosystem partners to enable product rollouts.
- Engage with certification, technology, and operations teams to ensure timely implementation and deployment of product features.
- Collaborate with transit operators to understand business challenges and provide appropriate payment and ticketing solutions.
- Identify and develop new use cases to enhance customer adoption and transaction volumes.
- Conduct market research and competitive benchmarking to identify product improvement opportunities.
- Prepare business cases, pricing models, and product propositions to support commercial growth.
- Track key product metrics, performance indicators, customer adoption, and revenue outcomes.
- Drive stakeholder engagement across internal and external ecosystems to ensure successful product delivery.
- Drive AI based initiatives for transit to improve customer experience and get more use cases included to grow transit business.
- Support business development teams in customer presentations, RFP responses, and solution discussions.
- Ensure compliance with regulatory, scheme, and operational requirements relevant to Transit products.
- Skills & Competencies 1.
- Product Management and Product Lifecycle Management 2.
- Strong understanding of Digital Payments, Cards, and UPI Ecosystem 3.
- Knowledge of Transit Payments, AFC Systems, NCMC, and Mobility Solutions 4.
- Product Design, Innovation, and Solution Development 5.
- AI based data modelling to identify opportunities to grow business 6.
- Stakeholder and Ecosystem Management 7.
- Business Analysis and Commercial Acumen 8.
- Program and Project Management 9.
- Data Analytics and Decision-Making Skills 10.Problem Solving and Critical Thinking 11.Effective Communication and Presentation Skills 12.Customer-Centric Approach 13.Cross-Functional Collaboration and Influencing Skills Preferred Experience Experience in Payments, Cards, Transit, Mobility, FinTech, or Digital Commerce domains.
- Exposure to NCMC, Open Loop Transit Payments, EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
- Experience in managing products involving multiple external stakeholders and technology integrations.
- Familiarity with certification processes, partner onboarding, and ecosystem enablement.
