Veterinary Receptionist

Reception Position / 2nd Shift Position 930am to 830PM (four 10-hour days and 2 saturdays a month  0r  five days a week 11am to 830 pm off Sat and Sunday)

Animal Hospital of Signal Mountain is looking to add an experienced talent to our growing team! We are currently a five-doctor GP small animal practice that offers boarding and grooming, as well as retail products.  Due to growth and need, we are looking to add a 2nd-shift receptionist with a strong work ethic and attention to detail. To accomplish this, we will be adding to our team of dedicated client service representatives.

The ideal AHSM candidate:

·         4-6 years of experience in a small animal general practice setting

· 1 – 2 years of experience in an Urgent Care / Emergency room setting

· Windows Product knowledge (Outlook, Word, Excel, and Teams) is a quick study when it comes to computers.

· Excellent communication and written skills, as well as customer relations skills

· A strong knowledge base of medial documenttation, and education.

· Strong time management and organization, able to multitask and answer high-volume phones 

· Strong attention to detail and documentation

· Able to multitask and maintain a calm environment

· Able to handle difficult conversations (cost, euthanasia, medical needs)

· Knowledge of Avimark Software Experience is a BONUS!

Staff management experience, with payroll financial  knowledge is not required but ensures growth and additional  opportunities, and pay. 

·

· Dedication to quality care for patients and stressful client situations.  

· Be a self-starter and self-motivated

· Be able to think on your feet and work well unsupervised.

• MUST be able to work 2nd  shift  11 am to 830 PM. 
• Full Time - 4 nights / week and 2 Saturdays a month
• Full Time - 5 nights / week NO WEEKENDS!

Wage and Extras:

· Based on the candidate's knowledge and experience in the veterinary field as well as shift worked, and management experience. The pay ranges from $16.00 to $20.00 per hour.

· Pet Discounts up to 50%

· Quarterly and monthly bonuses

· Education discounts/sponsorships and access to several educational opportunities

· Medical / Dental / Vision /  Short Term / Long Term Disability/ Generous paid time off / Uniform

· Allowance / 401K and Match

What To Expect

· 2nd shift, from 11:00 am – 8:00 pm, Monday – Friday, with Saturdays twice a month

· Be part of growing a new department and position within the hospital, having a part in setting protocols and standards of client service and patient care.

· Must be self-driven, able to stay calm during stressful situations and busy during down times.

· Be able to multitask, be open-minded, and be available to help where and when needed.