Job description
Provides an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, including answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors the client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year of related experience required.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
National Veterinary Associates is a leading operator of veterinary hospitals and diagnostic services.