Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering non- medical questions, screening for service needs, taking messages and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Ideal candidate will have experience working in a veterinary clinic / hospital.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
National Veterinary Associates is a leading operator of veterinary hospitals and diagnostic services.