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    Navy Federal Credit Union

    Financial Services

    Senior Program Manager (Learning & Talent Development)

    Vienna, United StatesOn-SiteFull-time5+ yrs experience$96.9k – $141.6k / yearPosted 2w ago
    All Navy Federal Credit Union jobs

    Job description

    • Targeted Salary Range: $96,900 - $141,600 annually

    Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

    Responsible for leading, influencing, and advancing enterprise talent and performance management programs that support organizational effectiveness, leadership capability, and workforce performance. Develops and executes strategies to ensure timely, effective, and consistent delivery and administration of key talent programs, including the full performance management cycle, performance calibration processes, the Talent Philosophy, and the Leadership Model.

    Responsibilities

    • Lead cross-functional programs that support strategic initiatives, operational improvements, and business transformation
    • Develop and maintain integrated program plans, schedules, and resource allocations aligned with defined business goals
    • Collaborate with business stakeholders to ensure program alignment with organizational priorities and success metrics
    • Apply program governance practices, tools, and reporting standards to monitor progress and ensure accountability
    • Identify and address program risks, issues, and interdependencies across teams and functions
    • Coordinate with internal and external partners to ensure cohesive and timely program execution
    • Deliver program updates and performance insights to senior stakeholders and governance forums
    • Contribute to business case development and investment planning through data analysis and scenario modeling
    • Ensure compliance with internal controls, policies, and governance standards
    • Promote continuous improvement and change readiness within program teams
    • Mentor program managers and team leads to build delivery capability and leadership skills
    • Support the refinement of program delivery methodologies and enterprise best practices
    • Collaborate with enabling functions (e.g., finance, HR, operations) to support program execution and business readiness
    • Represent the program management function in cross-functional planning and capability-building initiatives
    • May perform other duties as assigned

    Qualifications

    • 5+ years of relevant program management experience, managing programs in a cross-functional environment
    • 2+ years of experience leading multi-phase, cross-functional programs
    • Advanced knowledge and understanding of program management methodologies (e.g., Agile, SAFe, Waterfall), with the ability to lead multi-team initiatives and adapt delivery models to business needs
    • Significant experience in managing cross-functional programs that support business transformation, operational efficiency, or strategic initiatives
    • Proven ability to align program execution with organizational goals, manage stakeholder expectations, and drive measurable outcomes
    • Advanced skills in program budgeting, resource planning, and risk mitigation across multiple workstreams
    • Experience with managing program governance processes, stakeholder communications, and issue resolution
    • Expert knowledge of change management and stakeholder engagement strategies to support adoption and sustainment
    • Advanced skill in using program analytics and reporting tools (e.g., Power BI, Tableau, Smartsheet) to monitor performance and inform leadership
    • Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

    Desired Qualifications

    • Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
    • Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
    • Experience with business process transformation or organizational change management is desirable.
    • Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.

    Additional Information

    Hours:

    • Monday - Friday, 8:00AM - 4:30PM

    Location:

    • 820 Follin Lane, Vienna, VA 22180
    • 5510 Heritage Oaks Drive, Pensacola, FL 32526
    • 141 Security Drive, Winchester, VA 22602

    About Us

    Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

    Our approach to careers is simple yet powerful: Make our mission your passion.

    • FORTUNE 100 Best Companies to Work For® 2025
    • Yello and WayUp Top 100 Internship Programs
    • Computerworld® Best Places to Work in IT
    • Newsweek Most Loved Workplaces
    • 2025 PEOPLE® Companies That Care
    • Newsweek Most Trustworthy Companies in America
    • Military Times 2025 Best for Vets Employers
    • Best Companies for Latinos to Work for 2025
    • Forbes® 2025 America’s Best Large Employers
    • Forbes® 2025 America's Best Employers for New Grads
    • Forbes® 2025 America's Best Employers for Tech Workers
    • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
    • Military.com Top Military Spouse Employers 2025
    • 2025 Handshake Early Talent Award

    From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

    Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

    Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

    Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

    Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

    Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    Job details are sourced from the employer's original posting.

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    About the company

    Navy Federal Credit Union

    Navy Federal Credit Union is a not-for-profit financial cooperative that serves the military, veterans, and their families.

    View all Navy Federal Credit Union jobs
    Industry
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