Position Summary
This is an ONSITE position located in Alexandria, VA.
Overview
The programmer provides advanced technical support, system programming, integration, maintenance, and troubleshooting for audiovisual (AV), video teleconferencing (VTC), and unified collaboration environments.
Essential Duties and Responsibilities
- Independently design, develop, write, test, deploy, and maintain custom AV control system programming from scratch.
- Develop programming solutions using Crestron and/or Extron control system platforms, including applicable programming environments and scripting languages.
- Design and implement custom touchscreen interfaces, control logic, equipment automation, and system integration functionality.
- Program and integrate AV components, including displays, audio processors, video switchers, cameras, microphones, conferencing codecs, and control processors.
- Develop and maintain control system integrations using TCP/IP, serial communications, APIs, and other supported control protocols.
- Configure, maintain, troubleshoot, and support Q-SYS audio, video, and control systems deployed throughout the enterprise AV infrastructure.
- Utilize Q-SYS Designer to develop, modify, troubleshoot, and maintain system designs and configurations.
- Configure and troubleshoot Q-SYS Core processors, audio signal routing, DSP components, and associated network-connected devices.
- Troubleshoot, debug, modify, and optimize existing AV programming to resolve operational issues and improve system performance.
- Perform system commissioning, functional testing, and validation of newly developed or modified programming.
- Maintain programming source code, configuration files, technical documentation, and system backups.
- Support programming standardization, reusable code development, and consistent user interfaces across collaboration environments.
- Install, configure, maintain, and troubleshoot Cisco video conferencing endpoints, including Cisco Room Series devices.
- Support Cisco RoomOS based collaboration systems and associated peripherals.
- Perform Cisco codec provisioning, configuration, firmware updates, and troubleshooting.
- Diagnose issues involving audio/video performance, cameras, microphones, connectivity, and device functionality.
- Integrate Cisco video conferencing endpoints with Crestron control systems.
- Support Cisco Webex conferencing functionality and hybrid collaboration environments.
- Demonstrate familiarity with Cisco Control Hub and Cisco endpoint management capabilities.
- Coordinate programming deployments and modifications with the AV Systems Engineer SME and other technical teams to ensure compatibility with established engineering standards.
Minimum Requirements
- Minimum five years of hands-on experience supporting enterprise or professional AV systems.
- Demonstrated ability to independently develop and deploy complete Crestron control system programs from scratch.
- Experience developing custom Crestron touch panel interfaces.
- Strong knowledge of Crestron control processors and AV system integration.
- Advanced experience troubleshooting AV hardware, software, control systems, and signal flow.
- Hands-on experience configuring and troubleshooting Cisco video conferencing endpoints.
- Working knowledge of Cisco RoomOS and Webex collaboration technologies.
- Working knowledge of Crestron DM HVX technology
- Strong understanding of AV networking, including TCP/IP, VLANs, and basic network troubleshooting.
- Experience supporting conference rooms, executive meeting spaces, and hybrid collaboration environments.
- Ability to independently diagnose and resolve complex technical issues.
- Hands-on experience with Q-SYS Designer, Q-SYS Core processors, and audio DSP configuration and troubleshooting.
- Strong understanding of audio signal flow, acoustic echo cancellation, gain structure, and digital audio processing.
- Experience integrating Q-SYS systems with Crestron control systems and other AV technologies.
- Ability to obtain and maintain a Public Trust clearance.
Educational Requirements
- Bachelor’s degree in Electrical Engineering, Systems Engineering, Information Technology, or an equivalent technical field (or equivalent master-level hands-on experience)
- Crestron Certified Programmer certification.
- Q-SYS Level 1 and Level 2 training or certification.
- Advanced Q-SYS control programming or scripting experience.
- Cisco collaboration endpoint training or certification.
- Experience integrating Q-SYS, Crestron, and Cisco conferencing systems.
- Experience with Crestron NVX, AV-over-IP, and enterprise audio/video distribution.
- Experience supporting Microsoft Teams Rooms.
- Experience supporting federal government AV environments.
Compensation
$95,000-$100,000.
The compensation range listed for this position is provided as a good-faith estimate of what the company intends to offer for this role. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, budget, market data, and relevant laws.
NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us at [email protected]. Please reference the position in your email.
NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.
