Lead GTS Business Partner

Position Title: Lead GTS Business Partner
Location: Taguig City, Metro Manila – 2 days per week onsite

The objective of the Global Technical Services Business Partner is to manage the relationship with NCC Group business functions to drive IT roadmaps of work aligned to corporate strategy.

They will need to lead on technology solutions, from feasibility and assessment of options to maximise business benefit, through to the mobilisation of strategic projects and monitoring outcomes and benefit realisation.
Where necessary they will need to facilitate the ideation and pipeline of work to ensure stakeholders are aligned and key decisions are made. They will also need to align teams and resources of upcoming roadmaps of work to enable prioritisation of initiatives.

The role will involve the enablement of delivery within multiple GTS IT teams, with assigned project managers having the responsibility to drive plans, status reporting and solution deployments.

It is essential they establish and maintain relationships with the appropriate stakeholders and provide day-to-day contact on project status and changes.

·       Manage overall relationship with business stakeholders

·       Partner with business function and IT stakeholders to evaluate proposals, build business cases and ensure prioritisation

·       Responsible for shaping and managing the demand from business functions to drive IT roadmaps

·       Manages the engagement with enabling functions (security/DA/CoE) to ensure strategic design decisions are made and high-level requirements are captured

·       Creates the pipeline for delivery teams (Product and Project Management) and aligns key resources

·       Oversee the approval of pipeline into delivery

·       Becomes the face of IT delivery to the business, partnering with Delivery and Project Managers throughout the solution Lifecyle

·       Drive business case development with clear ROI and benefits realisation measures

·       Track and monitor the benefits realisation post implementation

·       Stay abreast of industry trends and technology solutions to drive business benefit.

·       Strategic Stakeholder Management: Excellent ability to build c-suite and senior leadership relationships remotely. With proven track record of managing senior stakeholders remotely across global time zones UK/EMEA/APAC

·       Business Analysis (BA) & Requirements: Strong core Business Analysis capabilities including process mapping, requirements gathering, business case development, and translating business problems into structured, high-level requirements.

·       Architecture Literacy: Basic understanding of Enterprise and Technical Architecture (EA/TA) principles, system integration, and SaaS application landscapes to ensure solutions align with overarching IT roadmaps.

·       Demand and Delivery Management: Experience shaping business, driving IT roadmaps, and overseeing pipelines into delivery teams (PMO & Product Management).

·       Global Collaboration: Excellent cross functional communication skills, with experience managing projects and stakeholders seamlessly across remote, cross-functional, multi-time-zone environment.

·       Experience of working in a Cyber Security business, Managed Services, or global tech consultancy environments

·       Exposure to formal frameworks e.g. BCS/IIBA for Business Analysis, TOGAF for Architecture, or Prince2 or Agile certifications)

·       Experience engaging with core enterprise SaaS platforms e.g. Salesforce/ Workday, or enterprise ERPs.

·       Demonstratable experience of covering the complete project life cycle, in a structured environment, both Agile/Product-Led Delivery.

·       Focusing on Clients and Customers.

·       Working as One NCC.

·       Always Learning.

·       Being Inclusive and Respectful.

·       Delivering Brilliantly.

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

Come join us?

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:

·       Transportation and rice allowances

·       Night differential, overtime pay and holiday pay

·       13th‑month pay and performance‑based bonus plan

·       Day‑1 HMO healthcare coverage for you and dependents

·       Outpatient medicine reimbursement

·       Group life insurance, accidental death & disability cover

·       Employee Assistance Program (EAP) with 24/7 confidential counselling

·       Generous vacation and sick leave, available from Day 1

·       Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.

·       Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings