Temporary Part-time Sales Associate, HQ Flagship (Buffalo)

Responsibilities:

• Provide superior level of prompt, efficient and courteous customer service
• Use best judgment in all customer service matters and to quickly resolve and address any customer complaints
• Accurately process sales by processing cash, credit cards and correctly operate the point of sale system
• Maintain store and product layout
• Perform all regular cleaning duties and tasks
• Contribute to team efforts and attended all training sessions
• Participate in store events
• Be collaborative, dependable and respectful; communicate positively regarding store management and company strategies
• Perform physical inventory and follow all inventory procedures
• Maintain store stock levels on floor and in backroom
• Keeps all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities:

• Passion for the New Era brand the product we design
• Benchmark customer service and brand skills
• Ability to take and give clear directions and set expectations
• Problem solving ability
• Self-Motivated
• Ability to work within teams and desire to be help build and be part of the store culture
• Ability to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention
• Ability to reach overhead, bend squat, kneel, carry product necessary for customer service, inventory restocking and store merchandising
• Ability to walk up and down stairs, carry boxes, product and other necessary store related items
• Ability to perform regular store maintenance:  sweep, vacuum, empty trash, clean
• Ability to safely lift 50 lbs
• Comfortable climbing ladder

Education and Experience:

• High school Diploma or GED preferred; additional experience will be considered in lieu of degree
• One (1) to three (3) years of experience working within a retail setting

Travel Requirement:

• The location for this position is 100% on-site in New York, NY
• 0% to 5%; domestic and/or global

The hourly rate for this posted position is $16.00 - $17.00 per hour and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

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