Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.
Role Overview
As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families.
Position will have an option of remote work (in San Diego County or Riverside County) once on-site training completed.
***This position will be a temporary 3 month assignment***
Why Join Our Patient Navigation- Call Center Team:
Join our team of dedicated professionals who are passionate about healthcare and committed to providing exceptional service. Apply now to embark on a rewarding career as a Healthcare Call Center Representative with Neighborhood Healthcare, we are #BetterTogether!
Healthcare Call Center Representative I
Requirements:
One year of Customer Service experience preferred
High School Diploma or GED
Arabic/English or Spanish/English bilingual preferred
Pay range: $22.00 to $29.41 per hour, depending on experience.
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Neighborhood Healthcare is a non-profit community health center providing comprehensive medical, dental, and behavioral health services to underserved populations in North San Diego County.