Change Lives and Transform Communities – Join Our Van Nuys Eviction Diversion Pilot Project Team!
Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 175,000 individuals and families each year through innovative projects that expand access to justice. We see the law as a powerful tool for social change, and we’re looking for passionate individuals to help us fight for justice.
We value diverse perspectives and experiences, and we believe that a strong community is built through inclusivity. NLSLA is proud to foster an environment that welcomes individuals from all backgrounds and abilities, and we encourage all qualified candidates to apply.
About the Role
Neighborhood Legal Services of LA County (NLSLA) seeks an experienced, dynamic, and mission-driven Supervising Attorney to lead the legal and operational aspects of the Van Nuys - Eviction Diversion Pilot Program (VN-EDPP), a court-based initiative designed to reduce eviction filings and prevent homelessness through mediation and rental assistance coordination. This position will oversee program implementation at the Los Angeles Superior Court (Van Nuys Courthouse), supervise staff, and ensure compliance with County requirements and best practices. The role requires expertise or a working knowledge in housing law, alternative dispute resolution, and program management.
In this role, you would report to the Vice President of Access to Justice Initiatives. This position is exempt and temporary.
What You’ll Do
- Oversee implementation of the court-based mediation pilot in collaboration with the Department of Consumer and Business Affairs (DCBA), Los Angeles Superior Court, and third-party administrators (Forward).
- Develop, implement, and maintain protocols for case screening, eligibility determination, and mediation processes.
- Ensure compliance with County contract requirements, including confidentiality, reporting, quality assurance, and program performance standards.
- Collaborate with internal and external stakeholders on outreach strategies and informational materials to increase program awareness among landlords and tenants, while ensuring meaningful language access for diverse communities.
- Recruit, train, supervise, and mentor attorneys, paralegals, mediators, and support staff, including overseeing timekeeping, performance management, and compliance with applicable ethical and neutrality standards.
- Conduct regular case reviews, audits, and performance evaluations to ensure quality, consistency, accuracy, and compliance with organizational policies and legal requirements.
- Maintain a limited caseload of complex landlord-tenant disputes and provide guidance to mediators on cases involving nonpayment of rent and rental assistance coordination.
- Serve as the primary liaison with the Department of Consumer and Business Affairs, court personnel, community partners, and other program stakeholders, participating in regular meetings to review progress, address challenges, and support continuous program improvement.
- Ensure accurate and timely documentation of mediation outcomes, referrals, case notes, and other required records in the designated case management platform.
- Prepare and analyze monthly and ad hoc reports on program performance, productivity, outcomes, trends, service gaps, and key metrics, including cases mediated, resolutions achieved, and rental assistance disbursed.
- Contribute as a key member of the management team by supporting program planning, operational effectiveness, and successful implementation of new initiatives.
- Perform other duties as assigned that are reasonably related to the position and consistent with its level and classification.
- This position is designated as hybrid. Employees are required to work on-site a minimum of two (2) days per week, with the remaining time eligible for remote work as business needs allow. Specific in-office days may be established by the department or manager to support team collaboration and organizational priorities. Any out-of-state work is prohibited unless prior approval is obtained from HR.
- Travel to NLSLA program offices, courthouses, and other locations throughout Los Angeles County may be required.
