Job Purpose:
Under the leadership of the Director of Training and Development, the Training and Development Coordinator collaborates with operational leaders to design, implement, and deliver comprehensive training programs that ensure compliance with cGMP regulations, enhance employee performance, and support professional growth across all departments. This includes assisting with New Hire Orientation, Boot Camp, On-the-Job Training Certification and Recertifications, Contractor Training, Instructor-Led Courses, Training Webinars, Nephron Qualified Trainer program, and cGMP training. The Training and Development Coordinator develops and delivers training strategies that align with organizational goals, regulatory requirements, and industry best practices.
Essential Duties and Responsibilities:
- Assist in the design, implementation, and management of all training programs, including New Hire Orientation, Bootcamp, On-the-Job Training (OJT) Certifications, Nephron Qualified Trainer, Contractor Training, Instructor-Led Courses, Webinars, cGMP training, and leadership development, ensuring proper documentation and timely updates.
- Collaborate with department leaders to identify training needs and skill gaps, and develop and refine training plans, materials, and assessments to address role-specific needs, incorporating regulatory updates, process changes, and organizational objectives.
- Develop and deliver engaging training sessions across multiple formats (classroom, virtual, and hands-on), leveraging educational technology (content creation tools, online collaboration tools, simulations and virtual environments, gamification and learning management tools) to enhance clarity, engagement, and accommodate diverse learning .
- Serve as the administrator for the Learning Management System (LMS), Training Dashboards, and Quality Management System, overseeing training documentation, assigning and tracking training completions, managing OJT certifications, and ensuring accurate and timely processing of training records and metrics.
- Collaborate with department leaders to continuously assess training needs and refine training plans, materials, and assessments, to ensure alignment with organizational goals. Conduct a training matrix review as needed to evaluate and update training requirements.
- Collect and analyze training assessments, surveys, employee feedback, and performance metrics to measure program effectiveness, present findings to leadership, and recommend strategies for continuous improvement.
- Oversee the receipt, organization, and filing of all training documentation, ensuring accurate record-keeping and compliance. Maintain and update employee Personal Excellence Reports (PXRs) by organizing, scanning, naming, and filing training records.
- Serve as a resource for all training-related inquiries, including training procedures, Good Documentation Practices (GDP) questions, training requests, and PXR requests. Provide prompt and professional responses to emails while fostering a collaborative, customer-focused environment that supports professional development and continuous learning.
- Conduct regular audits of the training program, including the Training Plan Matrix Review, OJT Certifications, training documents and records, and employee training files and Personal Excellence Reports (PXR), to identify and address deficiencies, ensure document integrity, and maintain regulatory compliance.
- Conduct facility tours for new employees, school field trips, and visitors, delivering informative and engaging presentations aligned with the company mission.
Supplemental Functions:
- Participate in cross-functional projects and initiatives as assigned.
- Foster a learning-focused, team-oriented environment while promoting awareness of FDA oversight and compliance among employees.
- Collaborate in the development and implementation of new training programs as needed to support employe growth and organizational objectives. Assist with coordinating, scheduling, and facilitating training sessions and workshops.
