Sr Systems Administrator

Name: HireFT
Author: HireFT

Bangalore, IndiaRemoteFull-timePosted 1mo ago

Job description

Addressing user tickets for issues regarding hardware, software, and networking.
Assisting customers through installing applications and computer peripherals.
Providing technical support either by visiting on-site or through remote-access systems.
Providing IT networks and customer services to users inside and outside the company.
Guide users with step-by-step instructions to resolve the issues.
Customising the desktop applications as per the needs of users and clients.
Advising on software and hardware upgrades.
Maintaining a log of job tickets and maintenance tasks.
Send the unresolved issues to the next level of the support team.
Ensuring that the client systems are working fine.
Creating technical reports and manuals.
Keep up with current breakthroughs in computing technology and research its reviews.

Job details are sourced from the employer's original posting.

About the company

Ness Digital Engineering is a global digital product engineering company that helps organizations build and scale their digital products.