ISO Compliance Officer

To support our continued and exciting growth, we are looking for a Compliance Officer to join our team. The successful candidate will support the design, development, implementation, maintenance and continual improvement of our Integrated Management System (IMS), ensuring compliance with internationally recognised standards and organisational requirements.

The role will be responsible for maintaining existing certifications, including ISO 9001, ISO/IEC 27001, ISO 45001 and ISO/IEC 20000, while supporting the development and implementation of new management systems and certification programmes. Working closely with stakeholders across the business, the Compliance Officer will develop management system documentation, coordinate audit activities, identify opportunities for continual improvement and help embed a culture of compliance, quality and effective governance throughout the organisation.

This role is suited to someone with practical experience of management systems and ISO standards who is looking to further develop their career in compliance, quality, governance, information security, health and safety and service management.

Key responsibilities:

• Design, development and continual enhancement of the organisation’s Management Systems, ensuring it supports business growth, operational effectiveness and recognised standards.
• Coordinate the implementation, maintenance, surveillance and recertification of multiple ISO certifications, including ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001 and ISO/IEC 20000.
• Translate ISO, regulatory and business requirements into effective governance frameworks, processes, controls and management system documentation.
• Provide oversight of internal audits, external certification audits, management reviews and associated assurance activities.
• Drive the effective management of risks, opportunities, non-conformities, corrective actions and continual improvement programmes.
• Work with management and teams across the business to embed compliance and ensure management system requirements are understood and applied.
• Develop meaningful compliance reporting, KPIs and management information to support senior leadership decision-making.
• Monitor changes in legislation, regulation and recognised standards, assessing their impact and ensuring the organisation remains compliant.
• Promote a culture of quality, assurance and continual improvement across the organisation.

Experience Required:

• Minimum of 3 years’ experience in a Compliance, Quality, Governance or Management Systems role.
• Experience designing, developing, implementing and improving Integrated Management Systems.
• Experience coordinating multiple ISO certifications, including audit preparation, surveillance and recertification activities.
• Practical knowledge of ISO standards, including ISO 9001, ISO/IEC 27001, ISO 45001 and ISO/IEC 20000.
• Experience supporting or coordinating internal and external audits, corrective actions, non-conformities and continual improvement activities.
• Ability to interpret standards and translate requirements into practical business processes, controls and management system documentation.
• Strong organisational, analytical, communication and stakeholder management skills, with the ability to work independently and manage multiple priorities.

Desirable

• Previous experience in an administrative, compliance, quality, governance, IT service, health and safety, or information security support role.
• Experience with integrated management systems and supporting multiple ISO standards.
• Exposure to ISO certification, audit preparation, internal audits or management system documentation.
• Awareness of document control, risk registers, corrective action tracking and continuous improvement processes.
• Experience using SharePoint, document management systems, compliance platforms or ticketing systems.
• Experience in a regulated industry.
• Experience delivering training or facilitating workshops.
• Interest in building a career in compliance, quality assurance, governance, risk, information security or service management

Essential

• ISO awareness training or an Internal Auditor qualification in at least one relevant standard, such as ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001 or ISO/IEC 20000.
• Good working knowledge of management systems, audit processes, document control and corrective action management.

Desirable

• Internal Auditor qualifications
• A relevant qualification in Compliance, Quality, Health and Safety, Information Security or Service Management.

Netcompany Academy

Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine-tune your strategic acumen.

As you progress through the content, you’ll naturally take on more responsibility and network with your peers.

Benefits include

• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us.  We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [email protected].

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