Document Processor

Job Title: Document Processor Department: Document Processing  Reports To: Document Processing Supervisor  Compensation: DOE

About NetVendor

NetVendor is the leading solution for property management professionals seeking to simplify vendor relationships and streamline maintenance operations. Our comprehensive suite of software products empowers clients to ensure vendor compliance, optimize maintenance operations, and facilitate seamless bidding, all with a commitment to professionalism, precision, and trust. 

About The Job

The Document Processor role is responsible for reviewing, processing, and verifying critical documents required by management companies, including but not limited to insurance certificates, bonds, licenses, and cancellation/reinstatement notices. They work closely with agents, vendors, property managers, customer service representatives, and account managers to ensure timely and accurate document handling.
Our ideal candidate will thrive in a fast-paced environment and be committed to delivering high-quality results that support our partners. We are looking for someone who can work in our Tualatin office for the first several months, and will be eligible for hybrid or remote work long-term as long as performance standards are met.

Responsibilities

• Efficiently process documents that are received in a timely manner.
• Use Optical Character Recognition (OCR) software to verify and process insurance documents.
• Collaborate with agents, vendors, property managers, customer service representatives and account managers to resolve document-related issues.
• Adapt to evolving document processing needs and assist with additional responsibilities as assigned.
  

Qualifications

• Attention to Detail: Ability to identify errors and discrepancies in documents, ensuring precision and accuracy.
• Strong Communication Skills: Excellent written communication for effective interaction with internal teams and external partners.
• Organized & Efficient: Able to manage multiple tasks and projects concurrently, ensuring deadlines are met.
• Technical Proficiency: Basic computer skills, including familiarity with keyboarding, 5-key pad, and Adobe applications. Experience with Optical Character Recognition (OCR) programs is a plus.
• Teamwork & Independence: Able to work both collaboratively in a team environment and independently with minimal supervision.
• Repetitive Task Handling: Comfort and consistency in performing repetitive tasks without compromising quality.
• Preferred Knowledge: Basic understanding of insurance documentation is preferred, but not required. Willingness to learn is essential.
• Highschool Diploma or GED

Physical Demands & Work Environment

• The physical demands of this position are in keeping with general office functions: sitting, navigating an office environment, using a computer, keyboard, telephone, etc. for up to 8 hours per day.

• The employee may occasionally lift or move up to 25 pounds.

NetVendor’s Benefits Package

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Company-paid standard life insurance
• Generous paid time off policy
• Paid holidays: 7 per year + 1 floating holiday
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program

NetVendor is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy or related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.