Direct Support Worker

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities. 

Position details as follows:

2 x Full-time overnights

4 x Full-time 3pm-11pm

4 x Full-time 7am-3pm

Responsibilities Include (but are not limited to):

• Ability to work within a multi-disciplinary team
• Demonstrate skills in basic counselling, crisis intervention, conflict resolution and problem solving
• Provide support with daily life skills, social skills and /or behaviour management.
• Assist with building skills in basic cooking, money management, shopping, and safety skills.
• Facilitate physical, recreational, educational, social and vocational activities, and maintain liaison with other agencies, professionals, government officials and the community.  
• Accompany and/or transport individuals to activities such as appointments, shopping, school, employment or leisure activities.
• Recognize, analyze and deal with potential emergency situations such as individuals’ aggressive behaviour to minimize potential harm to the person and/or the public.
• Administer medication to individuals in accordance with established policies and procedures.
• Actively engage in harm reduction approaches
• Ensure health and safety standards are maintained
• Attend to the physical, emotional, and medical needs of the children or youth
• Assist with personal care routines and be comfortable with changing briefs
• Ensure that all required documentation is complete and accurate

Qualifications:

• Post-secondary education in the area(s) of disability services, Youth Care Worker, and/or mental health
• Minimum two (2) years experience working with individuals with intellectual and/or cognitive disabilities.  Varying experience and education may be considered
• Health Care Aide certification would be considered an asset
• Excellent written and verbal communication skills 
• Ability to work collaboratively, develop and maintain positive working relationships with children, staff, and families, schools, social workers and other professionals as part of a unified team for youth.
• ASIST and/or Mental Health Training considered an asset
• Demonstrated understanding of Trauma Informed Care
• A valid Class 5 driver’s license is a requirement for this position
• Circle of Security training is considered an asset
• Swimming is considered an asset

The salary range for this Full-time, 80-hour bi-weekly position is $17.32 to $23.38 per hour, dependent upon education and/or experience. This position is eligible for a full benefits package (which includes Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan)

The successful candidate will be subject to Criminal Record Check, Adult and Child Abuse Registry Check, Prior Contact Checks; and must supply a satisfactory driver’s safety rating.

The closing date for all applications September 30th, 2026

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.