Home Supervisor

New Directions is a non-profit social service agency offering a wide range of resources and services that provide supports in a variety of settings and foster people’s hopes and dreams in their communities.

Shift Staffed Homes (SSH) is one of the many service areas within New Directions that provide community homes for adults with intellectual/developmental disabilities. Our community-based resources promote a sense of belonging and provide opportunities to the individuals we support to engage in a meaningful life. This is achieved by providing person-centered support in their home.  Shift Staffed Homes operates 24 hours, 7 days a week.

Position details:

Schedule: Sunday - Thursday 7am-3pm  

Preference will be given to female-presenting candidate due to specific support needs at this time.

Grouping: TEAL

Responsibilities include (but are not limited to):

• Fostering a positive relationship with the individuals living in the home, their family members,
• Leading and supervising a team of Direct Support Workers. This includes conducting new hire onboarding and training, scheduling, conducting staff meetings, and addressing concerns,
• Liaising with collateral supports such as schools, day services, social workers, and healthcare professionals,
• Providing direct support to individuals living in the home which include supporting people to be connected to their community, assisting with daily living activities,
• Overseeing the day-to-day operations in a community home which include housekeeping duties, grocery shopping, tracking home maintenance and repairs,
• Administrative duties which include preparing reports and emails,
• Financial duties which include balancing and accounting for monthly expenditures,
• Participating in the on-call rotation

Qualifications:

• Post-secondary education in a social services field (e.g., social work, psychology, disability, and community support etc.) with experience supporting individuals with intellectual/developmental disabilities,
• Demonstrated knowledge and ability to work with individuals with intellectual/developmental disabilities,
• Proven knowledge and ability in decision-making, problem-solving, crisis management and conflict resolution,
• Proven ability to provide effective leadership within a team environment with respect, professionalism, and cultural awareness,
• Excellent organizational, communication and interpersonal skills,
• Proven ability to work within the person-centered framework,
• Applicants are required to have current First Aid/CPR and Nonviolent Crisis Intervention (NVCI) certification.
• Knowledge of American Sign Language (ASL) is considered an asset.
• This position will supervise two homes - Applicants are required to have a valid driver’s license and access to a reliable vehicle,
• Must be comfortable working in an environment with service animals (cats/dogs).

• Mental Health First Aid & ASL would be an asset.

The salary range for this Full-time 80-hour bi-weekly position is $22.3459 to $29.0486 per hour (equivalent to $46,429.47 - $60,421.09 per annum), dependent upon education and/or experience of the successful candidate. A full benefits package (which include Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff.  The anticipated start date for this position is October 18th, 2026.

The successful candidate will be subject to Criminal Record, Child Abuse Registry, Prior Contact, and Adult Abuse Registry Checks.  A recent Driver’s Abstract must also be provided.

The closing date for all applications is October 4th, 2026

We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.