Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
Entry Level Support Engineer (Potential future opportunity)
Monday - Thursday 8 hours daily; Friday 6 hours – 38 hours weekly
Based on our client site and working within the education sector you would be the first point of contact for any IT-related issues. Through face-to-face interaction and the ticket board you will provide excellent customer service to our clients and have the ability to communicate with non-technical people while prioritizing and troubleshooting technical issues. Collaborating with cross-functional teams to resolve complex problems. As part of this role, you will be completing daily timesheets which require attention to detail.
Responsibilities:
Please note that this is a general description.
Desirable:
What we offer
Note: Applicants will be contacted once a role becomes available in their stated location or if they have indicated a willingness to relocate to an area where the position will be hiring.
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View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
New Era Technology is a global team of over 4,500 professionals committed to securely connecting people, places, and information with end-to-end technology solutions at scale.