*THIS IS A FULLY ONSITE POSITON*
Enjoy Life in Great Health! Come Discover KPC Health!
SUMMARY
Under direct supervision, is responsible for refund/credit balance research.
REQUIREMENTS
RESPONSIBILITIES AND DUTIES:
• Maintains established policies and procedures, objectives, quality assurance program and safety standards.
• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.
• Prepares refund request on proper forms and submits refund requests for approval.
• Process incoming written requests for refunds received from insurance companies.
• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.
• Receives patients that visit the business office regarding refunds.
• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all
transactions taken in UID account.
• Maintains credit balance AR at acceptable levels per facility BOPM.
• Performs other related duties as assigned or requested.
EDUCATION & EXPERIENCE REQUIREMENTS:
• Minimum of 2 years’ experience required
• Healthcare experience preferred.
SKILLS AND ABILITIES
• Strong attention to detail
• Strong customer service skills
PHYSICAL REQUIREMENTS:
• Body Positions: Sitting and standing for prolonged periods.
• Body Movements: Arm and hand dexterity.
• Body Senses: Must have command of close and distant sight, color perception and hearing.
• Strength: Ability to lift and move up to 25-pounds.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
New KPC is a company operating in the healthcare sector.