Title Description- This is a management title for employees that manage office support and administrative programs. These managers are responsible for planning, directing, or coordinating supportive services of an organization, such as office support services, finance, and human resources. The Administrative Services Manager is distinguished from the Office Manager in that the Administrative Services Manager is responsible for managing the local agency’s technical administrative programs such as finance, human resources, computer operations, facility management and contract administration.
General Work Tasks (Illustrative Only) –
- Supervises, directs, and evaluates assigned staff, employee concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals;
- Monitors status of work progress and approves completed work;
- Consults with assigned staff, assists with complex/problem situations and provides technical expertise;
- Ensures departmental compliance with all applicable codes, laws, rules, regulations, standards, policies a procedures;
- Initiates any actions necessary to correct deviations or violations;
- Manages various budgetary, fiscal, administrative, human resources, and clerical and technical functions such as purchasing and store keeping activities and mechanical and building maintenance;
- Answers questions and provides instruction for state/local finance departments;
- Provides information and answers questions relating to audits financial records or activities; coordinates state/local computer technology;
- Develops and maintains administrative procedures;
- Assures that assigned areas of responsibility are performed within budget;
- Monitors various service contracts; and
- Serves on a variety of committees.
Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: the principals of modern office management; supervision and training principles and practices; budget evaluation, preparation and control; accounting principles; word processing, spreadsheet and data base software packages; business management, finance, procurement, contracting, personnel and facilities management; applicable federal, state and agency regulations and policies; and agency, department or section administrative and program practices, policies and procedures.
Skills- Skill in: operating and supervising others in the use of office equipment to include the personal computer.
Abilities- Demonstrated ability to: direct and manage staff; to communicate effectively both orally and in writing; and to plan, develop and direct administrative operations of an agency to include administrative, support and technical functions; manage multiple areas of responsibility; interpret and analyze fiscal and technical data for decision making; and establish and maintain effective working relationships with employees, supervisors and the general public.
Education and Experience- Bachelor’s degree in business administration, accounting or related field supplemented with related experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
