Commercial Manager
About NewCold
NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world’s major food manufacturers with retailers and food service providers.
Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions.
NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly.
To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!
Your role as a Commercial Manager
Key responsibilities:
Position Overview
The Commercial Manager is responsible for enhancing customer service and profitability through strong customer engagement, strategic account management, pricing optimization, and effective oversight of logistics service contracts. As a key member of the North America Customer & Business Development
Team, the position collaborates across regional operations to achieve commercial objectives, support continuous improvement initiatives, and align activities with business strategies. Leveraging data analytics, commercial expertise, and stakeholder partnerships, the role drives informed decision-making, identifies growth opportunities, manages risks, and challenges business practices to improve customer satisfaction, operational performance, and overall profitability.
Roles and Responsibilities
• Provide commercial support to warehouse operations leadership team through customer meetings, reporting and tactical and strategic continuous improvement initiatives.
• Partner with business development on new customer opportunities related to the warehouse and transport operations.
• Drive customer solution development and implementation, in line with the customer’s expectation and in collaboration with internal and external stakeholders.
• Provide commercial support during the forecasting and Annual Operating Plan process ensuring
Annual Operating Plan plans reflect agreed strategies to deliver financial targets.
• Support business development on the financial evaluation of RFP opportunities, including impact on asset utilization, operating and capital cost recovery and profitability.
• Actively collaborate with NewCold’s finance team to identify opportunities to maximize asset utilization.
• Provide advice on key commercial terms in the preparation of contracts and actively participate in contract (re)negotiation.
• Monitor performance against plan and budget and recommend risk management strategies where performance is behind plan.
• Ensure new investment proposals are appropriately supported by sound business cases with supporting financial information.
• Champion NewCold’s North American strategic direction, inspire and motivate teams to lift performance and work together towards clear team and individual goals that help deliver strategic objectives.
• Lead and role model NewCold’s values.
• Support executing NewCold’s marketing and PR initiatives related to sites in North America.
Requirements
• 5-7 years of commercial management experience.
• Experience in logistics, ideally warehouse related 3PL operational or commercial roles.
• Advanced skills in Microsoft applications including Excel.
• Action-oriented, committed to results and a proven track record of contributing to your team’s success.
• Experience partnering with stakeholders and customers to recommend business strategies and identify key business opportunities/solutions.
• Experience meeting customer needs and improving the quality of services and products.
• Experience in effectively managing issues where customers and stakeholders are potentially not aligned, brokering equitable and transparent solutions.
• Working knowledge of customer agreements and accounting functions as they relate to commercial management.
• Experience using and understanding complex data and research.
• Exceptional verbal and written communication skills with demonstrated ability to interact in a positive and professional manner with all levels of both internal and external stakeholders.
• Embraces change and innovation in a high growth environment.
Education/Certification
• Bachelor’s Degree in related field.
#NCAJ
Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:
Why join NewCold?
At NewCold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do.
What we offer:
Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?
How to apply:
If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Suitable candidates will be invited for a first interview with the hiring manager. A second interview will follow with a wider group of NewCold team members.
Can we welcome you on board as our new Commercial Manager and help continue our successful growth?
NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
NewCold is a global leader in automated cold storage solutions, offering advanced logistics and warehousing services for food producers and retailers.