Transport Operator

Transport Coordinator (Maternity Cover)
Location: Corby
Shift Pattern: Monday- Friday
Hours: 42.5 hours per week (day shift)
Salary: £30,750.00 per year
Contract: Fixed-term (12 months)
Build the future of food
At NewCold, we’re shaping the future of the food supply chain.

Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.
Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting-edge technology, we’re not just keeping up with the times —we’re pioneering smarter, more sustainable operations to keep the world’s food fresh and safe.
To support our rapid growth, we’re constantly looking for talented people to join our team.

Want to be a part of a dynamic, forward-thinking environment? Join us!
Purpose of the Position
We are looking for a proactive and detail-orientated Transport Coordinator to manage outbound logistics operations.

The role

exists to ensure efficiency, high service standards, and effective communication with internal and external stakeholders.
The ideal candidate will have strong organisational skills, a good understanding of logistical processes, and excellent written and verbal communication abilities.
Key Responsibilities
· Provide drivers with comprehensive briefings before shifts, outlining tasks, schedules, and safety requirements.
· Make real-time adjustments to transport plans to ensure effective factory clearance, inbound collections, and outbound deliveries.
· Carry out administrative traffic duties accurately and professionally.
· Monitor transportation schedules in advance and proactively resolve potential issues.
· Work closely with the wider traffic team to ensure efficient coordination of operations.
· Escalate and report vehicle accidents promptly to line management.
· Communicate with customers as required, responding to queries and maintaining positive relationships.
· Meet weekly and monthly KPIs in line with business objectives and Customer Service Level Agreements.
· Use Transport Management Systems (TMS) and tracking screens to maintain system accuracy.
· Ensure all live changes are accurately updated within systems.
· Verify driver licences to ensure compliance with legal and company requirements.
· Log and monitor driver absences accurately for HR and operational planning.
Requirements
· 5+ GCSEs or equivalent; additional logistics-related qualifications are advantageous.
· 3 years of Transport experience.
· Previous experience in HGV transport logistics or traffic administration in a fast-paced environment
· Strong attention to detail with excellent organisational and multitasking skills
· Confident communicator able to interact professionally with drivers, customers, and colleagues
· Competent in IT systems, including Microsoft Office
· Ability to work independently and as part of a team
What We Offer
·Enhanced pension contribution of 5%, helping you plan effectively for the future.
·Death in service benefit at 2x your annual salary, providing peace of mind for you and your family.
·Enhanced annual leave above the statutory minimum.
·Employee Assistance Programme through Help at Hand and Grocery Aid, including access to mental health support, financial guidance and a retail and grocery discounts scheme.
·Cycle to work scheme to support healthier and more sustainable commuting.
·On-site canteen space.
·Complimentary on-site coffee machines.
·Free eye testing with a generous contribution towards glasses
·Free on-site parking with excellent transport links.
·Career progression within a growing global business, including access to apprenticeship levy-funded development programmes.
· Supportive and professional working environment