The Sales Manager is responsible for carrying out strategic initiatives, sales development, leadership/management of retail production in multiple offices, in alignment with corporate targets. The Sales Manager is directly responsible for overseeing their production goals based on recruiting activities and development of producing Loan Consultants.

If yes, list what positions report into the role.

• Depending on the team the following report into the role:
  • Loan Consultant
  • Loan Consultant - Team
  • Production Assistant

List of required duties below. Distinguish on-site duties with a *.

• Identify market opportunities and hires/develops retail Loan Consultants.
• Identify new business opportunities for their existing Loan Consultants in order to meet office goals.
• Develop/execute overall market strategy to increase retail volume, market share and profitability.
• Support production office(s) 1 year business plans, consistently monitoring progress versus plan.
• Collaborate with operations support to ensure customer service, loan quality, and pull through targets are achieved and/or exceeded.
• Responsible for communication and implementation of company policy and procedures.
• Provide regular performance reviews for all Loan Consultants.
• Provide regular reporting to Production Manager on retail performance within the assigned market.
• Responsible for producing personal loan volume at or above target expectations.
• Maintain active recruiting database.
• Promote the Company Brand in assigned geography; support efforts that enhance the Brand.

Required education and experience.

• Graduation from a 4-year college or university with major coursework in a related discipline; Equivalent job / education experience may be considered.
• 6+ years of related experience.
• Experience as a Producing Loan Consultant required.
• Management experience with Producing Loan Consultant’s preferred.
• Management experience working with Retail Loan Consultants preferred.

Required knowledge, skills, and ability.

• Local market knowledge including key competitors, high profile recruits and potential business opportunities.
• Minimum of twenty target loan consultant recruits is desired.
• Knowledge of mortgage industry, regulatory environment and financial markets preferred.
• Strong managerial, organizational, and problem-solving skills with ability to multi-task is ideal.
• Demonstrated leadership, enthusiasm, and ability to recruit and motivate others an asset.
• Ability to meet aggressive deadlines and build strong working relationships with multiple departments preferred.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.